I can't unlock my Nexus 4 phone, what should I do?

[otuenu kingsley]

i cant unlock my nexus 4 phone

i lock my phone,but i cant unlock it....the screen is preventing me from unlocking it..i can only use the Guest but the owner where all my data are i cant access,please how can i unlock it...can i use the guest to undo all i did in the owner phone....please i really need help on how to unlock it.

 

[Ghyslain Rieux]

Re: i cant unlock my nexus 4 phone

Can you be a bit more specific on how "the screen is preventing you from unlocking it".

As far as I know, you can't access the owner account through the guest account.

 

[B. Diddy]

Re: i cant unlock my nexus 4 phone

Welcome to Android Central! Is the screen registering any touches at all? Did you just forget your password?