Question I did a factory restart to my F21 and it has been stuck on a strange icon screen for two days, what should I do?

[AGoldenDragon]

So I have an F21 that I had to reset to factory settings, but for some reason it's been stuck on this screen for two days, I think its operating system was deleted or something, but I can't try to fix it because it's impossible to access the files (even via PC).

The model of the phone is F21, but it is actually a kind of MP4 player device that runs on Android.

 

[B. Diddy]

Welcome to Android Central! It could be corrupt firmware or failing hardware. This is unfortunately not unusual for a no-name/off-brand device. If it's under any kind of warranty, then contact the manufacturer -- otherwise, it probably isn't worth bringing to a repair shop. Sorry!