I don't know the screen pin to my S4 mini, how can I get into it without wiping all the information?

[AC Question]

Dont know the screen pin to S4 mini

I dont know the screen pin to a previous employees S4 mini and I dont have access to their gmail account is there a way to reset it without wiping all the information?

 

[srkmagnus]

Re: Dont know the screen pin to S4 mini

I dont know the screen pin to a previous employees S4 mini and I dont have access to their gmail account is there a way to reset it without wiping all the information?

Unfortunately the device may need to be reset. Since the device is a company phone, I would suggest working with the retailer or carrier to have them assist with resetting the phone. It's probably best to come from someone in HR so that information related to the account can be provided if asked.