I forgot my alternate password, how can I recover it?

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AC Question

I forgot my alternate password

hi
I had a fingerscan on my samsung s5 mini but i need to add my alternate password.
I forgot my alternate password. I tried to fix it with my samsung account but it tells me he can't unlock my phone because he's not connected with a network.
I don't know what to do.

Pleas help me,
Thanks
 
Re: I forgot my alternate password

Welcome to AC.

So both mobile data and wifi are switched off?

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