I forgot my password on my Note8, now I am locked out of my phone.

Retailcop3

New member
Nov 5, 2017
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I forgot my password on my Note 8. Now I am locked out of my phone. ATT store
tried a factory reset but was unable to log into my google account. Kept saying an error occurred and to wait 24hrs. 24 hrs later it said the same thing. I have now been told that I would have to contact samsung.
 
Did you try to go to the Google account recovery page? As long as you have an email address or two in your account or a phone number, you should be able to reset your password.
 
I forgot my password on my Note 8. Now I am locked out of my phone. ATT store
tried a factory reset but was unable to log into my google account. Kept saying an error occurred and to wait 24hrs. 24 hrs later it said the same thing. I have now been told that I would have to contact samsung.

Unfortunately that's what you have to do. Even if we could assist you (I couldn't) we shouldn't. Anyone could come on a forum making the same claim with a stolen phone.

I'm not implying that the case at all but you understand what I'm saying.

I wish you good luck though...
 
i had this happen to me on my note 5 at one time. must have had a typo on password and the same typo on the confirm password. i had to use android device manager to factory reset my phone.
 

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