I forgot my screen lock pattern LGH leon 345 phone is locked and asking for backup pin, how do I get back to factory settings?

[AC Question]

forgot my screen lock pattern LGH leon 345 phone is locked and asking for backup pin

phone is new and is Tmobile how do i get back factory settings

 

[the tall guy]

Re: forgot my screen lock pattern LGH leon 345 phone is locked and asking for backup pin

Take the phone into a local T-Mobile store - they will be able to help you.