I have a random notification that appears which freezes my screen. Why?

[Andrew Andrew3]

When i swipe down to see the notification, there is nothing. The notification looks to be a small android logo. Also, my volume randomly goes up and down.

 

[belodion]

Welcome.

Does this persist in Safe Mode?

 

[Andrew Andrew3]

What's safe mode. Please explain

 

[Andrew Andrew3]

I learnt how to use safe mode. I shall use it now

 

[Andrew Andrew3]

The notification icon disappeared on safe mode. My screen also stopped flashing. But i returned off safe mode and the notification icon returned. So did the volume glitch and screen flashing return

 

[Andrew Andrew3]

This is the notification View attachment 347051

 

[Mr Bojangles1]

If it's not happening in safe mode then that means it is an app that you downloaded. Possibly could be a virus. Have you downloaded any apps outside of the play store? Try downloading Malwarebytes and running a scan.

 

[Andrew Andrew3]

I shall download malware bytes. I cannot think of any apps i downloaded not from the play store

 

[Andrew Andrew3]

How long does this scan take

 

[Mr Bojangles1]

How long does this scan take

Like 2 minutes if that

 

[Andrew Andrew3]

My wifi is extremely slow so it will take way longer

 

[Mr Bojangles1]

Also go to play store and run a play protect scan. Open play store->click profile picture->play protect. And then check for updates for apps and any system updates.

Have you made any changes to your phone before this happened? Like new apps, changed a setting, or anything downloaded in chrome?

 

[Andrew Andrew3]

From my knowledge, i haven't made changes or downloaded anything not from the play store.
I will try the play protect method.

 

[Andrew Andrew3]

Malware bytes said 0 malware found.

 

[Mr Bojangles1]

What phone do you have?

 

[Mr Bojangles1]

Another thing you can try is resetting your app preferences. Settings->system->reset->reset app preferences.

 

[Andrew Andrew3]

Infinix note 8

 

[Andrew Andrew3]

Malware bytes, play store scan and settings reset all make no difference

 

[Andrew Andrew3]

Anymore suggestions?

 

[belodion]

What's safe mode. Please explain

My absence was due to sleeping.

You must find the app that is causing the trouble and uninstall it. That can, of course, take a long time, but so far as I know, there is no other way.