I have a Samsung Galaxy Note 9 and im having issuses with viewong photos!

[KellyJo2527]

I have a Samsung Galaxy Note 9 and im having issues with view my photos after i take them, They are half covered with either green or grey half the picture and some times the entire picture once clicked on to view will do this..Anyone else have this issue?

 

[B. Diddy]

Welcome to Android Central! Are the photos saving to Internal Storage or the SD card? If it's the card, does it do the same thing if you change the default save location to Internal Storage?

 

[KellyJo2527]

I've tried saving to both. Also tried backing up to Google photos, a select few when clicked on still have half the picture covered . I tried to put a picture here to show but it wont let me for some reason...

 

[B. Diddy]

Try testing it with the SD card completely removed, in case the card is corrupt and causing various issues.

Also, see if the problem persists in Safe Mode: https://support.t-mobile.com/docs/DOC-38160