I lost YouTube Premium/Red with my Google Play Music Subscription

[Ry]

I currently have a Google Play Music Family Subscription.

This morning, I opened the YouTube app and got a message that said my YouTube Premium Subscription has ended.

https://www.businessinsider.com/google-play-music-youtube-premium-music-2018-5

Now, instead of access to YouTube Red, Google Play Music subscribers will get YouTube Music Premium: A music service that's strikingly similar to Google Play Music.

Has this happened to anyone else?

 

[L0n3N1nja]

I've still got my YouTube Premium and I pay for Google Play Music.

 

[Ryan P]

I am in a similar situation and am currently on the phone waiting to talk to someone about this situation. Before being sent to the google play music phone support queue, the person I was talking with said they seem to be experiencing an issue. Hopefully, I'll know more soon?

 

[Ryan P]

It appears that there is an "issue" with some accounts. I talked with someone from the youtube/play music support team and they confirmed I'm affected and are escalated it. Now to wait for them to let me know when it's resolved.

 

[B. Diddy]

Is it just limited to Family Accounts? I don't have a family account, and I still have YT Premium.

 

[Ryan P]

I don't have a family account and from what I gathered from my talk with tech support, it's only some accounts

 

[Ryan P]

I just checked YouTube and it was fixed.

 

[mrgrtt123]

I am glad to know that the issue has been resolved.

 

[Almeuit]

Mine is fine.

 

[B. Diddy]

Hi Guys, I’m in a similar situation and currently waiting on the phone to discuss it further. Before being transferred to Google Play Music support, the representative mentioned they seemed to be facing some issues. Hopefully, I’ll have more information soon.

Welcome to Android Central! This thread is 6 years old, and Google Play Music was shut down in 2020. You're just encountering this issue now?!?

 

[Ed_Strong]

Oops!
Seems to me that the multiverse door was left open again!

 

[B. Diddy]

Oops!
Seems to me that the multiverse door was left open again!

Those darned kids -- I keep telling them to close the door behind them, but do they listen, noooooooo!