please help.
I have/ had a Sony Xperia Z phone and found it almost impossible to use. It's waterproof and is a good phone with a lot of features. But I'm disabled ? I have manual dexterity problems and the phone's settings do not have any options/manipulations which can be adjusted to make it usable for me. The retailer tried another waterproof phone (a Samsung Galaxy) but it had the same problem; they also contacted their head office (they are one of the main mobile phone retailers in the UK), and spoke to their Technical Services, but no one could help. The other waterproof phone had an Android operating system too; it couldn't be made usable either. Android is one of the main operating systems for smart-phones with an increasing share of the market. I trust you will change the source code to make this operating system adaptable for various disabilities and inform your retailers of this, and also publicize that, being open source the underlying operating system is very adaptable. I've noticed help for partially sighted/ blind disabilities but precious little for other disabilities, including mine.
I have swapped my Sony Xperia Z with a friend's iPhone during their holiday - such a difference! I can use it ? not perfect, but much better. In particular, the on-screen keyboard is much easier to use, something fundamental to almost everything.
I have no experience of the new Windows Nokia phones ? all I know is that the old Windows operating system for computers was disabled-friendly, but the new Windows 8 seems to have deteriorated.
My disability makes it hard for me to cope with all touch-screens, but I will give it my best ? the whole future of communication/computing seems to with mobile touch screens so I trust you will bear disabilities in mind.
Having a disability myself and knowing other people with various disabilities, may I make some suggestions:
Have a committee with a chairperson whose remit is to make the Android operating system disabled-friendly.
Invite contributions and suggestions from various programmers and disabled groups ? insert ad inviting ideas in various magazines and journals.
Examine how accessibility is achieved in other operating systems, e.g. Windows and Apple's iOS, and learn from them.
Perhaps, you could test beta versions of the operating system on selected people with various disabilities.
Specifically for my own disability:
1. Could the touchscreen facility be turned on/off easily ? have a special, easily accessible button/key for this (I like the iphone for an area where it can be held /touched with no fear of touching it with unpredictable results).
2. Secondly, enable a history of the system states [or simply, the websites visited, as in the Google Chrome OS for computers] to be obtained easily, plus a restore function (I think this facility would be in welcomed by able-bodied people who are [IT/computer/technology device]-phobic, and even generally for everybody, and would be an enhancement leading to increased sales, as is the case for many ?disabled features? implemented at the design stage).
3. Thirdly, could more than one/many screens be open at the same time and you be able to copy and paste using a temporary clipboard/store between screens. Quite intriguing the increase in productivity this would allow for everybody with the huge range of Google apps and websites from Google Search, as well as it helping me and others with manual dexterity problems. (I use Copy & Paste a lot to speed me up and avoid much touchscreen repetitive work. [I even text myself followed by Copy&Paste to build up a text to avoid losing a lot with an accidental touch or touching the Deleting key too long!]
4. Fourthly, at the manufacturing stage, could a number of screen-guard sleeves be made to be used in conjunction with a stylus e.g. in the screen keyboard case, a slip-on guard over the screen with holes corresponding to keys for the different keyboard characters ? please instruct your manufacturers accordingly ? anything implemented at the design stage, rather than being a later add-on is cost-effective ? few disabled people are rich.
5. Fifthly, I'm not sure how to remedy problems I have that are unique to touchscreens. With the Sony Xperia Z I kept getting variously accented letters when texting (On account of this same problem, I couldn't use the keyboard for the Search function at all). Perhaps a slider akin to what is available for Windows computing would be the answer together with a vastly increased range of time for touching would help? This could then be locked and assigned for that user profile ? this concept of having different 'users' is good.
6. Even better, could the use of a fingerprint scanner be used to set up different user profiles? Thus negating the need for inputting passwords using a touchscreen. And it would be a very effective anti-theft method for protecting desirable, popular devices for everybody.
7. Another good thing is the use of predictive text ? I was happy with the Sony Xperia Z for 'learning' even odd, strangely accented words which I used frequently.
8. A further idea might be an adaptation of a method I used when working as a programmer analyst /developer ? basically there is a 20*20 array giving 400 options/phrases, which can be used to produce results with few [time-consuming keystrokes: adaptation touch's] quickly e.g. if one key in the first list was selected to represent C++ programming terms and was assigned to this then just typing [or in this context, touching] the first key in that group would give a certain outcome (I can't remember the name of this ? it's many years ago! and I'm sure there are better ones now. It's just an idea which could be adapted for the touchscreen problem. I hope you can understand it from this outline and maybe it'll give you an idea or help you. (I had a very slow motor speed although I could think quickly and had an excellent memory). I think this 'speed' enhancement could aid everybody too and may be a selling point.
9. Also, I have problems with getting the 'touch' to register (unusual, probably related to my underlying disease: multiple sclerosis). A slider function in the Settings would probably be appropriate here too.
I'd just like smartphones and other devices which use the Android operating system to be more amenable to people with disabilities. I hope you don't consider me too cheeky.
Please acknowledge receipt of this, even automatically. I contacted you over two weeks ago but received no reply.