I woke up my S26U is unusable.

bembol

Trusted Member
Jun 18, 2011
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This is the first.

This is what my display looks like. I don't have access to unlock it. I swipe down the notification and the options to turn off, restart doesn't work.

I tried opening the app and it just displays the wallpaper.

What TF happened to my phone.
 

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Can you get into safe mode?
Long press the power button when it shows the power off button on the screen long press it on the screen safe mode will appear tap it
a2aa90503fa86f32a2c55f8f516335dd.jpg
 
Mine got hung up in landscape mode. But all I had to do was reboot the phone and it was fine.
Ran this by one or two AI engines and they said this was a known issue and that the best/easiest fix was to reboot.

Never happened again.
 
It looks like it's in landscape mode so you're in landscape trying to swipe down?

It's stuck in landscape. I can access and get notifications but that's about it.

After I posted, I tried the power + volume down but didn't work...

I calmed down 😂 tried it again. All good.

I guess rebooting clears the Device Care? Reports are good, no issues.
 
Try something out of the ordinary, like connecting it to a PC or to a monitor for DeX. Perhaps that will make it "snap out of" whatever state it's in.

Yes the second thing I did but it wants me to unlock my phone so that didn't help.

Thanks.
 
So am I correct in assuming you got everything up and running properly?

If so, congratulations! What a relief.
 
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since 2011, it's not your 1st rodeo with a smartphone!! :cool:

what'd you select to unlock during setup??:cool:

psychdoc:
did you happen to read the post above yours before posting?? :cool:
 
since 2011, it's not your 1st rodeo with a smartphone!! :cool:

what'd you select to unlock during setup??:cool:

psychdoc:
did you happen to read the post above yours before posting?? :cool:
Yes but looking at post #8, it seemed like you got it fixed.

Not sure what you mean by "what I selected to unlock during setup."

As far as I know, nothing is locked on my phone.