icons disappear

[George Fragkistas]

Got the p30 pro just a couple of days ago and I am setting it up.
I am adding a few direct dial widgets on the home screen but every time the phone is turned off when I turn it back on the icons disappear. It is either a phone bug or I need to do something else to keep them there. It is so extremely irritating.
Any body can help?

 

[sledge007]

Did you turn Gesture Control on? If you did, you got rid of the buttons. I got of rid of mine and will never look back. I'd recommend learning how to use it, there's about 6 or 7 different swipes/knocks to learn and you won't miss them.

Swipe Up = Home.
Swipe from Left edge/Right edge inwards = Back (within an app/web page/Settings pages)
Swipe Up from bottom corners = Open Google Assistant.
Swipe Up from bottom and hold briefly = Open Task Switcher.
Double knock with knuckle = Screenshot.
Draw 'S' with knuckle = Scrolling Screenshot.
Swipe Down (from any part of Home Screen) = Search / Suggested Apps.
Double Tap Screen = Wake Screen Up (goes to a 'Cover Screen' still locked)
Swipe up from Cover Screen = couple things pop up Flashlight, Calculator, Timer, Audio Recorder, Share


Gesture Controls are found Settings/System/System Navigation.

 

[George Fragkistas]

Coming from BBR and having used BlackBerry operating systems for years, I do appreciate very much gestures. However in this particular problem they do not help!

 

[sledge007]

I must have misread your post. Did you mean your quick dial icons? I have rarely used quick dial icons. I'll set some up and see if i can replicate it.

 

[dc52ltr]

This might help... On my P20 Pro, if I used my Google contacts, the same thing happened to me... They disappeared after a restart but if I used the inbuilt contacts app then everything was fine... HTH, David.

 

[George Fragkistas]

I found out that the widget works for WhatsApp and since it was not activated on the phone the widgets disappear after restart. Could not find telephone dial widget so I just downloaded from Google play and they work fine.
Thanks for your help!