I know.
But I'm a naive android user, who misses features on WebOS that are partially implemented in ICS and JB. I may try to upgrade to some alpha ROM this weekend, but I'm very nervous abuot it. I haven't even rooted the device, and don't know basic things, like how to back stuff up. Maybe I should just copy my photos to the computer, back up my contact list (which is a mess, because I have both google and non-google contacts) and write a list of all the apps I actually use and would want to get back.
Anyhow, the whole thing seems very daunting. I'm reasonably technical, but there's a lot of new ground to cover.
I don't suppose I could interest you in an hourly rate for phone support.