If you are resetting the phone do you have to undo substratum?

[mysamsungs7e]

My phone locked up twice so I'm thinking of doing a FDR. Do I need to undo substratum first?

 

[mary beth hale]

My phone locked up twice so I'm thinking of doing a FDR. Do I need to undo substratum first?

I think that's a yes from the faqs I've read in the substratum instructions

 

[KruseLudsMobile]

My phone locked up twice so I'm thinking of doing a FDR. Do I need to undo substratum first?

Just remove substratum - that is one of the main causes of your issues!

 

[mysamsungs7e]

yes I think it was

 

[chazglenn3]

Glad that I'm not having any issues using Substratum

 

[mysamsungs7e]

I'm not sure what it was but I got rid of it