Hey guys,
I have a nexus 4 and I love it. Told my cousin if he kept up grades I would get him one and so I got my cousin one as soon as they went back up and he received his last week. Unfortunately after a few days, he cracked his screen. I know Google isn't responsible for this and after contacting them they said to call LG. All LG will tell me is to ship it to them and after they have messed around with it they will let me know how much it will cost to repair. I wish they would tell me upfront the cost to replace screen but they won't. I have also contacted other places in the neighborhood who fix screens but since the N4 is so new/hard to get they dont have hardware necessary. Is there anyone else in this position? If so what are you doing? Or if you were in my cousins position what did you do? I really don't want to fork out $300 for a new phone and he has waited so long for the damn thing for it to break. I just feel like Google or LG should have a better way to replace devices especially since so many people are cracking their glass. I hate to say it but, having a physical store front (like apple) would have made this process easier. Any help is appreciated! And thanks in advance!
I have a nexus 4 and I love it. Told my cousin if he kept up grades I would get him one and so I got my cousin one as soon as they went back up and he received his last week. Unfortunately after a few days, he cracked his screen. I know Google isn't responsible for this and after contacting them they said to call LG. All LG will tell me is to ship it to them and after they have messed around with it they will let me know how much it will cost to repair. I wish they would tell me upfront the cost to replace screen but they won't. I have also contacted other places in the neighborhood who fix screens but since the N4 is so new/hard to get they dont have hardware necessary. Is there anyone else in this position? If so what are you doing? Or if you were in my cousins position what did you do? I really don't want to fork out $300 for a new phone and he has waited so long for the damn thing for it to break. I just feel like Google or LG should have a better way to replace devices especially since so many people are cracking their glass. I hate to say it but, having a physical store front (like apple) would have made this process easier. Any help is appreciated! And thanks in advance!