Yeah, I just went to preorder online and cancelled at the end for two reasons. I get a 25% accessory discount that wasn't being reflected, AND my line has a $50 discount eligible on any phone that wasn't reflected. Those two things add up to about $150 that I would be overcharged by doing the pre-order online. That, and I'm not going to pay for it today. I need it on my phone bill for payment/company expense purposes.
I just tried to call telesales, and they're closed. I'm going to call later, or stop by a retail store today. VZW kills me sometimes.