Sadly my lame blackberry storm 1 had great voice quality and did not drop calls at all. So I don?t think its Verizon's network causing the issue.
So far I have done a factory reset, called *228, did options 1 & 2 and have also tried a couple other things. I will probably be calling tech support soon to try and get another replacement.
That's exactly what I would do. Then with it being your third if it doesn't work for you they will swap you to another device. When/if that time comes ask about going to the X if that's what you want to do!
