I'm using samsung music but i have a little problem with it

[AC Question]

When i open it every song has the same picture as the first one but when i go files every song has it's own picture , when i listen through different player it doesnt have this problem can you help me with this

 

[anon(238680)]

Welcome to the forum. Samsung music isn't recognizing your album art. I would see if you can force the app to rescan your music files. If that doesn't work, go to Settings, Apps, All and find the Music app. Do a force close, clear cache and clear data. Exit Settings and reboot the phone and see if that helps. Music should rescan your files. Also, for questions like this, knowing which phone you have and OS version can help.

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[crazydude2311]

It didnt work.I'm with Samsung galaxy s7 the android is 7.0 , here is a link to a screenshot i took withthe problem screenshothttps://prnt.sc/fhtzvo

 

[Mr Mendelli]

When i open it every song has the same picture as the first one but when i go files every song has it's own picture , when i listen through different player it doesnt have this problem can you help me with this

It didnt work.I'm with Samsung galaxy s7 the android is 7.0 , here is a link to a screenshot i took withthe problem screenshothttps://prnt.sc/fhtzvo

Sounds like a thumbnail caching issue. Try clearing the app's cache. Open settings and head to:

Application manager> Samsung Music> Storage> Clear cache

Your music may take a while to reload and refresh after doing this.

 

[crazydude2311]

No and that didnt help

 

[Javier P]

Mod note. Thread moved to the S7 forum for more visibility.

 

[Scumperjumper]

reinstall the app from the play/galaxy store

 

[crazydude2311]

i tryed but nothing changed