A
Android Central Question
Hi, I have a new issue on my Verizon Galaxy S10. Wondering if a recent update caused this, and if anyone else is experiencing it.
Basically, portrait-oriented photos (vertical) show up rotated on their side 90 degrees when they are moved from the internal storage to my SD card.
Here's how I experience the issue. Maybe someone could confirm (or not) by repeating:
1) Camera set to save photos to internal storage.
2) Photo taken in portrait orientation (vertical).
3) Initially, photo displays correctly in the Gallery app.
4) Move this photo to the external SD card (any folder). NOTE: Do not move using Gallery app (which is too limited in this way anyway). Use file explorer app of choice (I generally use F-Stop Gallery Pro, but also tried using Astro File Manager).
5) Return to Gallery app. Photo immediately displays rotated 90-degrees (on it's side).
6) Moving photo back to internal storage corrects issue.
I've tried clearing the Gallery app's cache & data memory. Cleared device cache from recovery mode. Nothing helped. This only started happening in the last month or so.
- Any ideas? Anything else I could test?
I always move my photos to organized folders on my SD card when I'm ready to organize or archive them. Having all vertical photos display incorrectly is a huge bummer...
Basically, portrait-oriented photos (vertical) show up rotated on their side 90 degrees when they are moved from the internal storage to my SD card.
Here's how I experience the issue. Maybe someone could confirm (or not) by repeating:
1) Camera set to save photos to internal storage.
2) Photo taken in portrait orientation (vertical).
3) Initially, photo displays correctly in the Gallery app.
4) Move this photo to the external SD card (any folder). NOTE: Do not move using Gallery app (which is too limited in this way anyway). Use file explorer app of choice (I generally use F-Stop Gallery Pro, but also tried using Astro File Manager).
5) Return to Gallery app. Photo immediately displays rotated 90-degrees (on it's side).
6) Moving photo back to internal storage corrects issue.
I've tried clearing the Gallery app's cache & data memory. Cleared device cache from recovery mode. Nothing helped. This only started happening in the last month or so.
- Any ideas? Anything else I could test?
I always move my photos to organized folders on my SD card when I'm ready to organize or archive them. Having all vertical photos display incorrectly is a huge bummer...