IMEI Number is incorrect.

[dorrien12]

Trying to ask for a unlock code on AT&T's website, but it keeps telling me the IMEI number is incorrect. Anybody Eldar have that problem. Calling them in the am.

 

[foxbat121]

You have to call them to create a case. The web site won't work for this watch.

 

[xendula]

What foxbat said.
Also, see my answer in the other thread: if you give them the phone number of an old or existing ATT plan, you will run into less walls with your unlock request.

 

[dorrien12]

What foxbat said.
Also, see my answer in the other thread: if you give them the phone number of an old or existing ATT plan, you will run into less walls with your unlock request.

I can't find your other thread. I did call and they said I had to wait 90 days cause the IMEI # won't register for 90 days, I can't wrap my head around why I have to wait when I bought it outright.

 

[foxbat121]

You need call them back and politely insist them to unlock your watch as you paid out right. 90-day provision only applies to contract phone, IMO.

My call went very smoothly. No questions asked. Some CSRs just know more than others.

 

[dorrien12]

Ok will call back then....thnk ya very much

 

[dorrien12]

You need call them back and politely insist them to unlock your watch as you paid out right. 90-day provision only applies to contract phone, IMO.

My call went very smoothly. No questions asked. Some CSRs just know more than others.

Thnks I got the RIGHT agent this time. She submitted the case for me, I should get my email on Tues.

 

[xendula]

Thnks I got the RIGHT agent this time. She submitted the case for me, I should get my email on Tues.

Awesome!