IMEI shows wrong device should I be worried

[Christopher Gilliam]

I have and 128 gig model purchased from Verizon and was having an issue activating project fi on my Pixel 2XL upon calling Google and providing them my IMEI I was told is show for a black and white 64 gig model but I have an 128 all black model the rep along with a tech was able to get project Fi up and going I'm just wondering if this is something I should be worried about especially if I ever have to file a warranty claim as I'm seeing what everyone is calling screen burn in on my phone already

 

[gregg37]

More garbage quality control from Google. So glad we ditched the Nexus line for this failure.

 

[Jaycemiskel]

I would think that could potentially be a problem as they may try to replace it based on your imei. I would definitely keep up with the receipt so you can have proof of what device you have. I wonder if the rep was just mistaken. That's odd.

 

[Christopher Gilliam]

Yeah I scanned my receipt into Google drive and drop box I also took photos of the tag on the box showing the IME and the phone details ....the rep had his team lead and a tech look at it to confirm that info was showing and I read the IME to him several times