Question Impossible to input verification codes because app closes when I switch between apps

dodoSkia

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Mar 31, 2026
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I'm tearing my hair out with this. It feels like I'm back in the late 2000s with a low RAM phone.

When I sign in to most apps now, it usually will send a verification code to my email address. For this example I'll call the app I'm trying to login to the Xbox app, but in reality it happens with every app I try to login to

So here's what happens
1) open xbox app and enter my login details
2) it sends a verification code to my Gmail account
3) I switch apps to Gmail by using the III button at the bottom of the android screen
4) I open the verification email and copy the code
5) I click III on the screen to return to the xbox login page
6) xbox app now loses the login page and basically reloads the entire app like I've just opened it for the first time

It's impossible to get verification codes into logins because apps simply refuse to remember where they were and reset the entire login procedure.

I'm genuinely stumped how I can get around this? How are people supposed to be able to use verification codes when apps simply refuse to stay on the correct page once they've been minimised.

Other things I've tried
i) some apps send a text code rather than email. So I open my text message inbox, copy the code then return to the xbox app and again its completely reset itself.

ii) sometimes when I receive the verification code I get a notification in my task bar so I can slide down the task bar and view the email without closing the xbox app. This method works for me but the problem is I hardly ever get the notification. Android seems to chose at completely random some emails to notify me about and some not to.

iii) apps are installed onto device memory rather than SD card

Iv) this isn't just the xbox app. I could be watching a YouTube video, minimise it for a second and then upon reopening YouTube it immediately forgets where I was and sends me back to the home screen. Granted this doesn't happen every time I'm on YouTube but it happens enough to make me want to throw this phone at a wall.

It's driving me mental. This never seemed to be an issue when phones added more ram, this was something that I thought was resolved by android by 2013 yet its worse these days than it ever has been. I've tried multiple new devices and it's a constant, unnecessary issue. I couldn't load my boarding pass at an airport recently because of this issue and they told me it always happens. It's infuriatingly, I feel like androids are becoming the phone equivalent to Abe Simpson, forgetting things like a doddering old man
 
Welcome to Android Central! Which phone do you have? I suspect the system is killing the app once you switch to the Gmail app to get the code. This might be some "memory saver" option in the system settings that you can adjust, but some manufacturers bake this kind of thing into the firmware, which might not be adjustable. Also, there are plenty of useless 3rd party "RAM booster" apps that claim to speed up the system by doing this kind of things, but can lead to issues like this.
 
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