Incoming calls interrupting current calls

[Ivayloah]

Hey all,
Im new here and I hope i will find some help. Just got s8+ few days back and I have a problem. Whenever I am talking with someone and another person tries to call me immediately the first call is interrupted and the most interesting part is that I dont get any notification about incoming call. If thats not strange enough whenever the 2nd person who tried to call me hangs up, my phone decides to put me back in the first call like it never ended. I will be very happy if i dont have to get a new phone . Thanks in advance.

 

[Rukbat]

That's not the phone, it's the carrier. Talk to them. (An incoming call should just give you a call-waiting beep, you shouldn't be switched to the new call without telling the system to switch you.)

 

[B. Diddy]

I moved this from the S8+ Member Reviews forum to the main S8+ forum.

 

[Ivayloah]

Its not switching the calls, the incoming call interupts the ongoing call (hangs up). Once the 2nd person stops ringing it automatically continues the call with the first person like it never ended.

 

[B. Diddy]

Either way, it still sounds like a carrier issue -- give their support line a call.