I emailed HTC regarding the ICS update for the Amaze. While nothing specifically was answered, I still found it interesting that HTC will only support updates for 18 months post release date.
Dear Bill,
Thank you for taking the time to contact us here at HTC Bill. We will be happy to provide you with information regarding upgrades to the android operating systems for HTC devices.
All new HTC devices will receive updates to the android operating system from Google for up to 18 months after the official release date for the device, provided that the device hardware can support it. Some devices may fall under the 18 month time frame to receive an update but may not have the memory or CPU requirements to handle it. In this case the device will not receive an update.
In rare cases HTC occasionally provides a developer version of an update for testing purposes. If this happens then the updated software is not sent over the air to the device or posted on our official web portal. Instead we make it available via our developer web portal at HTCdev - HTC Kernel Source Code and Binaries . These types of updates are only recommended for experienced device owners and software developers. Installing such an update to your device is not supported or endorsed by HTC. If you choose to install a developer ROM to your device it would be at your own discretion.
Regarding specific dates and information, at this time we do not have an ETA to provide for you. To stay on top of release dates for upgrades and new devices, you can follow our official social network feeds on Twitter and Facebook, or our official website at HTC - Mobile Phones, Smartphones, Cell Phones, PDAs or HTC Press Releases - HTC Mobile Phone News & Updates . Remember that in most cases you should receive direct notification to your device of any updates and maintenance releases once they are available for download and installation.
We hope that this information is helpful to you Bill, and clarifies your questions regarding device upgrades. As always, we are here to answer any technical questions or concerns you may have between 6am to 1am EDST, 7 days a week for your convenience, or by phone at 1-866-449-8358.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Devin
HTC
Dear Bill,
Thank you for taking the time to contact us here at HTC Bill. We will be happy to provide you with information regarding upgrades to the android operating systems for HTC devices.
All new HTC devices will receive updates to the android operating system from Google for up to 18 months after the official release date for the device, provided that the device hardware can support it. Some devices may fall under the 18 month time frame to receive an update but may not have the memory or CPU requirements to handle it. In this case the device will not receive an update.
In rare cases HTC occasionally provides a developer version of an update for testing purposes. If this happens then the updated software is not sent over the air to the device or posted on our official web portal. Instead we make it available via our developer web portal at HTCdev - HTC Kernel Source Code and Binaries . These types of updates are only recommended for experienced device owners and software developers. Installing such an update to your device is not supported or endorsed by HTC. If you choose to install a developer ROM to your device it would be at your own discretion.
Regarding specific dates and information, at this time we do not have an ETA to provide for you. To stay on top of release dates for upgrades and new devices, you can follow our official social network feeds on Twitter and Facebook, or our official website at HTC - Mobile Phones, Smartphones, Cell Phones, PDAs or HTC Press Releases - HTC Mobile Phone News & Updates . Remember that in most cases you should receive direct notification to your device of any updates and maintenance releases once they are available for download and installation.
We hope that this information is helpful to you Bill, and clarifies your questions regarding device upgrades. As always, we are here to answer any technical questions or concerns you may have between 6am to 1am EDST, 7 days a week for your convenience, or by phone at 1-866-449-8358.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Devin
HTC
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