- Jan 31, 2018
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So I previously posted about my inner screen protector starting to peel at the top. It progressively got worse. To the point where it was all the way down the phone. I contacted Samsung. They told me to go to UbreakIfix since it was the closest Samsung certified replacement. I dropped it off. They informed me about two hours. They called, told me while taking it off it got scratched and they went through four screen protectors in the process. They had to replace the entire screen, back, and hinge. I'm not mad at the facility. It's just kind of frustrating bc I have babied this phone. Never had to get one fixed. They told me it was pretty common. Hope it's an isolated incident. Just a heads up!