insensitive spot on lower right of screen ?

[bialy]

Seems I may have an insensitive spot of screen on lower right. It is where the 'done' key of the keyboard is, Or the most lower right app icon. So after I type a PIN in the lock screen, I press 'done' and many times it does not register. (I tested the spen in that area and it is fine). I did have Verizon put on a Verizon screen protector in store prior to using phone so I never tested without that protector.
Experience with this? Possible likely cause and fix? Thoughts, suggestions?

 

[Amele]

You don't have a glass screen protector, right?

 

[stormywaters]

I use a neo flex protector and swift keyboard and I noticed I had problems with the responsiveness of the left side of the keyboard entries a few times but it has been hard to reproduce consistently. Throwing this out there in case there are others that have noticed this. I do not know what might be causing the issue.

 

[j_hansen]

Do you have a case on it that have magnets in it ?

 

[JHBThree]

Seems I may have an insensitive spot of screen on lower right. It is where the 'done' key of the keyboard is, Or the most lower right app icon. So after I type a PIN in the lock screen, I press 'done' and many times it does not register. (I tested the spen in that area and it is fine). I did have Verizon put on a Verizon screen protector in store prior to using phone so I never tested without that protector.
Experience with this? Possible likely cause and fix? Thoughts, suggestions?

It's the crappy protector.

 

[bialy]

Do you have a case on it that have magnets in it ?

I have a spigen ultra hybrid s case with magnetic kickstand, but the magnet (that attracts the free end of the kickstand) seems on the left side and higher up Than my insensitive spot on the lower right. Also the spen seemed to show No screen dead spots.

 

[bialy]

You don't have a glass screen protector, right?

It is the Verizon Curved Tempered Glass Display Protector for Galaxy Note8

 

[JHBThree]

It is the Verizon Curved Tempered Glass Display Protector for Galaxy Note8

It's the protector. There's an air gap between the screen and protector that kills sensitivity.

 

[bialy]

It's the protector. There's an air gap between the screen and protector that kills sensitivity.

If true, will Verizon re-apply it for me ?
Or one can't really re-apply well ; one-shot-on-goal ?
How does Verizon handle this?

 

[Lobwedgephil]

If true, will Verizon re-apply it for me ?
Or one can't really re-apply well ; one-shot-on-goal ?
How does Verizon handle this?

Hope for a refund.

 

[JHBThree]

If true, will Verizon re-apply it for me ?
Or one can't really re-apply well ; one-shot-on-goal ?
How does Verizon handle this?

It's not a problem with application, it's a problem with the design. Glass protectors do not work well on curved screens.

 

[bialy]

It's not a problem with application, it's a problem with the design. Glass protectors do not work well on curved screens.

How about a non-glass protector? Are those any good? Can you post a recommended link to one?

 

[anon(1733)]

I have the spigen neo flex. It works well. No issues with the pen either.

 

[bialy]

Update I swapped screen protector from Verizon Wireless to Zapp, and seems to have solved touch problem (though only tested for a few hours); Verizon admitted Zapp working better than their own brand for the N8 specifically (now with almost 2 months experience for them)
But now Zapp may have a rainbow effect (esp. on dark background screen) but let me see with more time if this is a real problem or not.
I'll google this issue, but anyone having feedback on rainbow, please comment.