Question Instagram

[snb]

Under the posts on Instagram the view all comments and the number of comments are no longer under the posts. Help!

 

[VidJunky]

Sorry for the delay in responding, I've been away from my computer for a few days. In the meantime, is this happening for all of the accounts that you're following or just some of them?

Could it be that they disabled comments for the posts you're looking at? Not sure if you would still be able to view comments if they were disabled.

Looking at your pics it appears you are viewing these from within the app on your phone, to which I say that I highly doubt this would be something like a setting, or even a glitch, causing this. It would either be some option by the poster, blocking or turning off comments, which would likely include showing a comment count, or some fundamental change with the app itself. I believe in previous comments you've stated that you've tried things like, clearing the app cache and uninstalling and reinstalling the app, again causing me to believe this is not a glitch or issue with a corrupt app.

My best advice would be to pose this question to the app developer through the link either in the settings of the app or via the app page on the Play Store if you feel this is condition is abnormal. They should have more insight and better advice than randoms who haven't noticed this issue or that may not use the app in the same way as yourself.

Wish we could have been more help.

Best wishes.

 

[mustang7757]

Sorry for the delay in responding, I've been away from my computer for a few days. In the meantime, is this happening for all of the accounts that you're following or just some of them?

Could it be that they disabled comments for the posts you're looking at? Not sure if you would still be able to view comments if they were disabled.

Looking at your pics it appears you are viewing these from within the app on your phone, to which I say that I highly doubt this would be something like a setting, or even a glitch, causing this. It would either be some option by the poster, blocking or turning off comments, which would likely include showing a comment count, or some fundamental change with the app itself. I believe in previous comments you've stated that you've tried things like, clearing the app cache and uninstalling and reinstalling the app, again causing me to believe this is not a glitch or issue with a corrupt app.

My best advice would be to pose this question to the app developer through the link either in the settings of the app or via the app page on the Play Store if you feel this is condition is abnormal. They should have more insight and better advice than randoms who haven't noticed this issue or that may not use the app in the same way as yourself.

Wish we could have been more help.

Best wishes.

They didn't want try what I suggested
Good luck for the OP

 

[VidJunky]

Well that sounds like they weren't really interested in solving their issue. I have low faith that people ever contact the developers when we suggest it even though no one knows the more about the application. All we can do is suggest things that we've known to work and offer the best information we have. The rest as they say, is out of our hands.

 

[mustang7757]

Well that sounds like they weren't really interested in solving their issue. I have low faith that people ever contact the developers when we suggest it even though no one knows the more about the application. All we can do is suggest things that we've known to work and offer the best information we have. The rest as they say, is out of our hands.

Agree

 

[snb]

Sorry for the delay in responding, I've been away from my computer for a few days. In the meantime, is this happening for all of the accounts that you're following or just some of them?

Could it be that they disabled comments for the posts you're looking at? Not sure if you would still be able to view comments if they were disabled.

Looking at your pics it appears you are viewing these from within the app on your phone, to which I say that I highly doubt this would be something like a setting, or even a glitch, causing this. It would either be some option by the poster, blocking or turning off comments, which would likely include showing a comment count, or some fundamental change with the app itself. I believe in previous comments you've stated that you've tried things like, clearing the app cache and uninstalling and reinstalling the app, again causing me to believe this is not a glitch or issue with a corrupt app.

My best advice would be to pose this question to the app developer through the link either in the settings of the app or via the app page on the Play Store if you feel this is condition is abnormal. They should have more insight and better advice than randoms who haven't noticed this issue or that may not use the app in the same way as yourself.

Wish we could have been more help.

Best wishes.

Good morning,
Thanks for the info. I have contact Instagram twice and no response. I will not try to contact them through Play Store. This is so weird. This has happened to all of the post that I follow or just posts that pop up randomly.