I have an app on my device (running Android 10) which crashes as soon as the loading screen pops up. I've watched all the YouTube videos and looked at all the help sites an not one of their solutions has helped. If I force stop, then clear cache, then clear storage, the app will run til the login screen but instantly crash when credentials are put in. This is a 3rd party app, not made by Android or Google, which I did install from the Google Play store. I've used it successfully for about 6 years but I didn't use it for the last couple months before noticing the problem. I've done all the tricks that have to do with Chrome and WebView, I've of course done the reinstall and the force stopping, clearing cache, clearing storage, and I've even side loaded an older version of the app and used the Play Store to update it, still no effect! Please let me know any advice you have. Thanks!
Annie_M
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- Jan 18, 2017
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Hello and welcome! I'm sorry you're having this issue. Specifically, which device are you referring to? We need to know that so we can better help you. Also, in order to continue participating in this conversation, you may want to consider registering for an account here on Android Central. If you're interested in registering for an account, you'll find instructions here: https://forums.androidcentral.com/as...community.html
- Mar 9, 2012
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Welcome to Android Central! Your best bet is to contact the app developer and see if they're aware of this. It's possible that some recent system update is causing a conflict with that app, and the developer hasn't been keeping it updated as much as they should.
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