Insufficient storage space.

[Martin Clementson]

*#9900# worked a treat on my S2; but will not work on either of two older Nexus S handsets. With the former at the end of dialing it all happens with another touch; nothing happens on the older two sets. Any thoughts, please.

 

[TimHaydnJones]

Thanks - this worked for me!

 

[Tex31166]

EVERYBODY STOP READING ~ HERE IS THE FIX...

Hey Olly1650, thanks for the information on *#9900#!!! I've had 11 apps that needed updating & there have been a few apps that I've tried installing but have kept getting the "insufficient storage space" available. Have read many help sites & I've even called Samsung help support & ended up chatting with one of their agents. Afterwards; I emailed the chat transcript to myself. It was 2 pages & it was all about doing a complete factory data reset. This seemed extreme & didn't do it! I went back to help sites & finally landed on forums.androidcentral.com. I saw your post & had no idea about this hidden screen or how to get to it. It seemed simple enough so I used my Android SGH-I577 phone & dialed "*#9900#" (you have to dial the asterisk) & followed your instructions. Wasn't sure if it worked so I went to the play store, my apps & clicked update all. I sat there & watched every single app update without any complications! Thank you so very much!! You rock!

 

[Ken Detweiler]

I also get "welcome to Verizonwireless, your call can not be completed as dialed." Has anyone found a reason or solution to this?

 

[SCVmellophone]

All of the above suggestions will work - for a while. Dialing *#9900# (and making sure you start with an asterisk) then selecting Delete dump will clear some of it. Force Stop all of your apps helps (or at least extends battery time), and clearing all the cache with the Cache Cleaner app helps. The problem isn't how much storage space you have - it's the memory space. The phone isn't releasing the memory for use. If you look at how much memory is available it will still show an alarming small amount, and if it's anywhere from 200MB to 250MB available memory you won't be able to download and install new apps no matter how much storage space you have.

The next thing to try - go through your apps, select the ones you don't use but can't uninstall, like most of the Google apps and Kindle, and select Uninstall Updates for each of those apps. That will clear tons of memory! You should be able to install your new apps.

Then - It may be a pain, but don't set your phone to automatically update the apps. Do them manually and never choose the ones you don't use, like Google newspaper, Google books and all that other junk you can't uninstall. It should keep you going for quite a while before needing to do this again.

 

[Tex311]

I have a SGH-i577. How do I check the memory levels like you suggested? Thanks for all the info.

 

[Abdel Qader Diab]

That was magnificent, thank you so much

 

[DuctTapedGoat]

Solved

Browser syncs all userdata mine was syncing 1.56TB userdata to my phone

Disable browser
Disable youtube
Youtube sync 2.28GB

 

[aergia]

*#9900# is good for Samsung Galaxy S2, but anyway better to make bigger the size of system files storage. How to make it? Maybe someone knows easy way without formatting and changes by partition?

 

[Aprilrht]

I have s5. When I dial that I get "call can not be completed" message from verizon. Am I doing something wrong or not work for my model?

 

[John Fishman]

This made no difference whatsoever. Also I emptied the cache completely. Still 99% full with only 52GB accounted for. Our of 64GB total!

 

[mustang7757]

This made no difference whatsoever. Also I emptied the cache completely. Still 99% full with only 52GB accounted for. Our of 64GB total!

Hi, welcome !

Which phone you have?
Try this app in okay store see if it helps.

https://play.google.com/store/apps/details?id=com.google.android.diskusage

 

[John Fishman]

S9+

Ad far as I can tell DiskUsage just, lilterally, shoes my disk usage and nothing else. It's shoe was 52.2GB used - that where I got the figure in my OP.

 

[mustang7757]

Ad far as I can tell DiskUsage just, lilterally, shoes my disk usage and nothing else. It's shoe was 52.2GB used - that where I got the figure in my OP.

Should itemize like my screen shot

 

[John Fishman]

Yes. I have no idea how to do a screenshot.

 

[mustang7757]

Yes. I have no idea how to do a screenshot.

https://forums.androidcentral.com/showthread.php?t=413366

 

[John Fishman]

52ish used of 64. But Device Care shows it almost entirely full.

 

[B. Diddy]

Of the 64 GB of total internal storage your phone has, probably around 12 GB is being used by the OS and preinstalled Samsung apps. This is typical. So if you can actually account for 52 GB of internal storage usage by apps and data, then there's nothing unusual going on.

 

[mustang7757]

Kik using up a lot

 

[B. Diddy]

Kik using up a lot

Good catch. We saw in another thread that Kik can build up an enormous amount of data (like upwards of 30-40 GB).