intercept issues

[hollj00#AC]

my wife's intercept is stuck in a rebooting/loading phase and won't advance past the black screen that reads samsung. i've tried pulling the battery multiple times, and can't get it to do anything but be a paper weight. anyone have suggestions, before i return the phone. i've also hooked up to the computer and still nothing.

 

[DroidXcon]

pull out battery and reinsert it
Hold down the Vol down, Talk, and Power buttons at the same time until you enter recovery mode

try to do a factory restore

 

[hollj00#AC]

got it back to factory settings, however now every app or process stops and has to be forced closed any ideas or to the sprint store i should go

 

[DroidXcon]

Remove the sd card. Reboot see if the problem persists

Sent from my SCH-I500 using Tapatalk

 

[Marcie Lavender]

Thank you, I removed the sd card, took the battery out and reinstalled it and it finally rebooted all the way. You ROCK!!