I'm not sure that I understand.From their message yesterday they seem to admit they dropped the ball with the bad media being "deserved" and saying they need to earn peoples trust again.
I'm not sure that I understand.From their message yesterday they seem to admit they dropped the ball with the bad media being "deserved" and saying they need to earn peoples trust again.
Samsung took ownership (via a letter yesterday) and said they dropped the ball. They said the bad media has been deserved due to their mistake and they'll work to earn the trust of Samsung users again. They also again asked all to power down / return or exchange for another phone.I'm not sure that I understand.
From their message yesterday they seem to admit they dropped the ball with the bad media being "deserved" and saying they need to earn peoples trust again.
One of the most damaging reputations any person can have in a Chinese community is to be called bu gei mianzi, which means one who does not care enough to give Face. Such a person can easily offend others because he appears not to care about their Face. This description, unfortunately, is most frequently applied to foreigners who don't know any better. Conversely, a person who is proficient in the art of Giving Face not only enhances his own Face, but also ensures the most effective possible professional and personal relations with others.