Internet connection stops working after VZW update

Bo21

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Aug 28, 2011
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I got the Dec security update a few days ago. Now I have to restart my phone multiple times a day to get any kind of network connection. It shows 4g and wifi connected, but none of my apps that require internet will connect. I have cleared the cache, no change. A restart fixes the issue for a little while.

I have not noticed if phone and texting are affected.

Anyone else having network connection issues since the update?

Outside of a factory reset, any suggestions?

No new apps have been installed.
 

Rukbat

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Feb 12, 2012
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Bring the phone to Verizon and ask them to fix their update. They broke your phone (by forcing it to take the update), they're liable.
 

mustang7757

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I got the Dec security update a few days ago. Now I have to restart my phone multiple times a day to get any kind of network connection. It shows 4g and wifi connected, but none of my apps that require internet will connect. I have cleared the cache, no change. A restart fixes the issue for a little while.

I have not noticed if phone and texting are affected.

Anyone else having network connection issues since the update?

Outside of a factory reset, any suggestions?

No new apps have been installed.

Try resetting your network connections in settings if that dont work then you have to try factory reset . I'm sure Verizon will lead you to that also.
 

wilsodw

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Mar 20, 2010
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I must say I have seen a flash notification waiting to connect to network, however its been quickly resolved without any restart. About a second or 2 delay then connects. I will monitor this more closley. I have not noticed this across the board. However this flash notification is for both wifi and 4g.
 

sygnus21

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Aug 19, 2018
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Bring the phone to Verizon and ask them to fix their update. They broke your phone (by forcing it to take the update), they're liable.

LOL - Yeah, good luck with that.

Anyway, no issues here. And my mobile hotspot wasn't affected either.
 

L0n3N1nja

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Jan 11, 2014
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I used my Note 9 on wifi for the first time yesterday, it lost internet a few times, all I did was pull the notification shade down and toggle wifi off/on.

Wasn't sure if it was the phone or the network, I have issues with WiFi at times on other devices.
 

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