Is My DInc giving up the ghost?

[hrsjqb1#AC]

My Droid Incredible is about a month old and I have the following issues. I have tried looking some of this up but the recommendations were a bit hard to follow so I am on the hunt for some help.

Problem 1:
My Exchange mailbox started with this message as of Sunday (10/03/10) night:

"Sorry!
The application Mail (process com.htc.android.mail) has stopped unexpectedly. Please try again."

Force Close (is the only button choice I get)

Problem 2:
It seems like my call quality has been getting progressively worse like some one played Music to loudly through the Phone speaker and now it is very scratchy/static-y.

Problem 3:
Occasionally (maybe once a week)the mobile Network (i.e. 3G) goes completely away and all of the requisite services with it. a restart of the phone fixes it but some times more than one restart is required.


the phone is on Android Version 2.2. which I loaded myself as opposed to waiting for the OTA update.

Any recommnedations on how to deal with these issues would be greatly appreciated. Do I need a new piece of hardware?

 

[mclarryjr]

I would try a factory reset which will wipe all your data off the phone and if that doesn't work I would be taking it back to Verizon.

 

[bkorver]

^^^ What he said. I had the same issues (after loading the update myself) and this cleared it up for me.

 

[PvilleComp]

For your Call Quality issue, try this:

How to change the audio codec to EVRC-B:

Go to Phone and Dial ##778
Choose Edit Mode
Password is 000000
Go to CDMA Settings
Scroll all the way to bottom
Change Home Page, Home Orig, and Roam Orig from EVRC to EVRC-B
Hit Menu and Commit Changes
Phone reboots and no more muffled voice calls!

I definitely can tell there is a difference!

NOTE: Don't mess with other settings while you are in ##PROGRAM mode, this can make your phone unusable!

Originally posted by RK73

http://forum.androidcentral.com/dro...redible-tips-tricks-thread-12.html#post227949

 

[Iphonejackson]

I[tried to do the following but when I call it says I have reached a non- working # QUOTE=PvilleComp;381253]For your Call Quality issue, try this:



Originally posted by RK73

http://forum.androidcentral.com/dro...redible-tips-tricks-thread-12.html#post227949[/QUOTE]



Sent from my ADR6300 using Tapatalk

 

[PvilleComp]

I[tried to do the following but when I call it says I have reached a non- working # QUOTE=PvilleComp;381253]For your Call Quality issue, try this:



Originally posted by RK73

http://forum.androidcentral.com/dro...redible-tips-tricks-thread-12.html#post227949

Sent from my ADR6300 using Tapatalk[/QUOTE]

And you are dialing "##778"

That's wierd because I have done this to a number of DInc's and it always comes up with View Mode or Edit Mode selection window.

 

[Iphonejackson]

It wouldn't matter if I'm running a ROM right? Or a certain kernal?

Sent from my ADR6300 using Tapatalk

 

[PvilleComp]

It wouldn't matter if I'm running a ROM right? Or a certain kernal?

Sent from my ADR6300 using Tapatalk

Good question. I don't know off the top of my head.

I would think that since these are carrier settings that they would be the same between ROM's, but then again... the codes to get to the settings may be different.

 

[Iphonejackson]

Hmm. I'll try a different rom and see how it goes.

Sent from my ADR6300 using Tapatalk

 

[Iphonejackson]

Okay, so now I'm running a ROM with sense and am able to do the change. Interesting that I have to have sense to activate that.

Sent from my ADR6300 using Tapatalk

 

[Lee_Bo]

I just did this on my rooted 2.2 and after reboot I dial a number and it connects and immediately disconnects. Changing it back now.

 

[PvilleComp]

I just did this on my rooted 2.2 and after reboot I dial a number and it connects and immediately disconnects. Changing it back now.

Give it another try, but do a *228 after to update the Roaming Table.

This works in most areas but if your towers have old nodes on them then sticking with the EVRC-A might be better.

 

[hrsjqb1#AC]

Factory Reset

If I do a factory reset How do I get all of my apps and data reloaded. I use Astro to back up my apps to my SD card, but once I reset how do I get Astro back up and running to restore everything. Should I just download it again (I use the free version) and start from there?

Thanks for the help.