Is there a way to prevent Instagram from unistalling itself?

[Android Central Question]

Every time I reboot my device - Vodafone Smart N10, Instagram uninstalls itself. The app is installed through the Google Play store, and 6 months ago I had no issues with it. The app doesn't display as having been previously installed on my Google account either.

 

[B. Diddy]

Welcome to Android Central! Can you confirm -- is it actually being uninstalled (i.e., you no longer see it in the App Drawer or in the Settings>Apps menu), or is the shortcut just being removed from the homescreen?

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

This on Note 10? You install any app cleaners or antivirus?

 

[Ayla Scammell]

The application doesn't show up under any of those options, and when I check my previously installed apps on Google Play it doesn't show up at all.
I have also not installed any antivirus or storage management software, as my phone came with McAfee installed and won't let me remove it.

 

[mustang7757]

The application doesn't show up under any of those options, and when I check my previously installed apps on Google Play it doesn't show up at all.
I have also not installed any antivirus or storage management software, as my phone came with McAfee installed and won't let me remove it.

Hi welcome!
That's strange, does your country allow Instagram?

 

[Ayla Scammell]

Hi welcome!
That's strange, does your country allow Instagram?

Instagram is indeed permitted where I live (Australia). No-one else in my area has this issue either.

 

[mustang7757]

Instagram is indeed permitted where I live (Australia). No-one else in my area has this issue either.

Ok good

Tell me about your phone , what you have done , rooted ? launchers is it mostly stock ? That way I can better help you trouble shoot this .

 

[Laura Knotek]

Are you using any VPN app?

 

[Ayla Scammell]

Ok good

Tell me about your phone , what you have done , rooted ? launchers is it mostly stock ? That way I can better help you trouble shoot this .

I've changed nothing other than adding a few games every now and then from the Play store, and removing games that I don't use.

 

[Ayla Scammell]

Are you using any VPN app?

Nope.

 

[B. Diddy]

This sounds like another regularly asked question about Facebook Messenger automatically being uninstalled on Infinix phones. I'm not sure anyone's figured that one out either.

Try clearing the app cache and data from your Play Store app, then see if the problem still happens.

 

[Kizzy Catwoman]

I believe this is your phone. It is a carrier branded phone. I wonder if Vodafone technical support could go through your settings with you?

https://deviceguides.vodafone.co.uk/vodafone/smart-n10-android-9-0/specifications/

 

[mustang7757]

I've changed nothing other than adding a few games every now and then from the Play store, and removing games that I don't use.

Any parental settings on in play store?

 

[Ayla Scammell]

Any parental settings on in play store?

None set.

 

[mustang7757]

None set.

It's strange, and the only app you have a issue with.