A
AC Question
Hi,
I have a Samsung S6 around 4 moths old which have the Phantom presses problem (the back button presses itself on its own making the phone usable).
When I took the phone to the local samsung dealer, he pointed out that the warranty is not valid since the back glass is cracked (this was cracked around 1 months after I bought it).
Is he right? The phantom presses issue is not related to having the back glass cracked.
Am I entitled for free repair of the back button?
I have a Samsung S6 around 4 moths old which have the Phantom presses problem (the back button presses itself on its own making the phone usable).
When I took the phone to the local samsung dealer, he pointed out that the warranty is not valid since the back glass is cracked (this was cracked around 1 months after I bought it).
Is he right? The phantom presses issue is not related to having the back glass cracked.
Am I entitled for free repair of the back button?