- Apr 10, 2016
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Posted this to reddit as well, but...
I have a One Touch Verio Flex blood glucose meter. When I switched to the S22Ultra, the app wouldn't see the meter. I could pair it with Bluetooth, but I'd get the "an app is required to use this" message. The app would go through the motions, but the connection screen shows no meter to connect to (as in the pic (although looking at the screenshot embiggened on the PC now, I see my error...).
While on the phone with One Touch tech support just now they walked me through the setup, and when I got to that screen again I said "I wonder if it's a dark mode thing?" Tech support assured me that no way could it be a dark mode thing, I agreed and we had a laugh about the absurdity of it being a dark mode thing...while I changed to light mode and went through the steps again, just in case.
It *was* a dark mode thing, as you can see in the pic if you look hard enough. I told him that they're probably gonna get a lot of these calls soon, so get the word out to his colleagues and he laughed again...
tl;dr- If you can't connect to your glucose meter on the s22Ultra (Snapdragon), turn off dark mode and try again.
I have a One Touch Verio Flex blood glucose meter. When I switched to the S22Ultra, the app wouldn't see the meter. I could pair it with Bluetooth, but I'd get the "an app is required to use this" message. The app would go through the motions, but the connection screen shows no meter to connect to (as in the pic (although looking at the screenshot embiggened on the PC now, I see my error...).
While on the phone with One Touch tech support just now they walked me through the setup, and when I got to that screen again I said "I wonder if it's a dark mode thing?" Tech support assured me that no way could it be a dark mode thing, I agreed and we had a laugh about the absurdity of it being a dark mode thing...while I changed to light mode and went through the steps again, just in case.
It *was* a dark mode thing, as you can see in the pic if you look hard enough. I told him that they're probably gonna get a lot of these calls soon, so get the word out to his colleagues and he laughed again...
tl;dr- If you can't connect to your glucose meter on the s22Ultra (Snapdragon), turn off dark mode and try again.
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