Issues recording video with S7

[Donald Soto]

We took our first videos with our S7 the first get few seconds get corrupted. See Google photos link below...
https://photos.google.com/share/AF1...?key=UVhzUW5hVVlidkpVb3Rvb3lHRFduZG1fWVlDWW1B

Any ideas on how to fix it? Do I need to return this one?

Thanks

Posted via the Android Central App

 

[mesocyclone30]

That's been happening to me Everytime I shoot video lately. Didn't used to. A bad update? Mine is a Verizon phone if that helps.

 

[chanchan05]

There was supposed to be a big update last June that fixed this. But for some reason not all updates were the same. I received a 350mb update, but I hear some users in the US only gor a 70mb update.

 

[mesocyclone30]

I'm still waiting for the update for shape distortion correction update. Verizon hasn't put that out yet either.

 

[Donald Soto]

Ok. I thought I had to get a new phone under warranty. I have an S7 with Verizon too. Thanks for the update.

Posted via the Android Central App

 

[Mr Rich]

Hi

I shot this video using the standard settings and the sound seems to be out of sync what do you think
https://drive.google.com/file/d/0B6mecIur3molYUd4T0lfb2xVcFk/view

49mb file of a steamtrain work safe