Issues With Google Messages RCS

[Lecrae116]

what's happening? the chat feature isn't working?

Been stuck like this 4 days now.

 

[J Dubbs]

I'm on t-mobile and been having the "trying to verify issue for 3 days. Glad I'm not the only one with the problem.

I think I was stuck on that screen for a week or so on my pixel, before I used my above method to fix it. My wife's $150 Moto G6 (great phone for the money) set it up and had it working instantly.... just like visual voicemail which didn't want to work on my pixel either.

Things that make you go hmmm....

 

[Lecrae116]

I think I was stuck on that screen for a week or so on my pixel, before I used my above method to fix it. My wife's $150 Moto G6 (great phone for the money) set it up and had it working instantly.... just like visual voicemail which didn't want to work on my pixel either.

Things that make you go hmmm....

What is your "above method" to fix it?

 

[Deleted member 2609113]

What is your "above method" to fix it?

Look at post#16.

 

[Lecrae116]

Go into the Play Store and pull up Carrier Services, and make sure it doesn't show the update button. I couldn't get RCS to work on my pixel and after some research that was a suggestion I found. Even though Carrier Services wasn't showing an available update in my Play Store apps, when I pulled it up in a search it did have an update available...that fixed my problem. I definitely think the Carrier Services app is the problem here.

Maybe even try uninstalling then reinstalling the updates.

I have a identical phone that's unlocked with NO carrier services since day 1 with ZERO RCS ISSUES. This is werid to say the least.

 

[VidJunky]

Mine says connected but I can't remember the last time it showed the typing indicator. So I'm not 100 that mine is working correctly.

 

[mustang7757]

Some methods to try

https://www.howtogeek.com/746068/how-to-fix-google-chat-rcs-messaging-problems-on-android/

 

[jhimmel]

Mine says connected but I can't remember the last time it showed the typing indicator. So I'm not 100 that mine is working correctly.

Tap on your conversations and look at the bottom. If it says Chat message instead of Text message, you are using RCS with that person.

 

[DSMpowerhousegroup]

My RCS just decided to start working again on it's own this morning. The issue had to be at the carrier or server level. I did every single step multiple times before now and nothing would fix it.

 

[Lecrae116]

My RCS just decided to start working again on it's own this morning. The issue had to be at the carrier or server level. I did every single step multiple times before now and nothing would fix it.

Do you have carrier services installed. If so what permissions did you grant it,if any?

 

[theobject]

It really shouldn't be this challenging to make it work. How many users will know to install carrier services. Is it required for RCS to work? Maybe when turning chat on, carrier services are automatically installed. As much as I love Android, Apple makes it very seamless.

 

[KupKrazy]

It really shouldn't be this challenging to make it work. How many users will know to install carrier services. Is it required for RCS to work? Maybe when turning chat on, carrier services are automatically installed. As much as I love Android, Apple makes it very seamless.

Apple makes every iPhone out there, which is why it's so seamless. Not so with Android phones.

 

[jope28]

I'm also confused as to what "Carrier Services" app does.
I've had RCS on Google Messages working fine and I've never installed Carrier Services or gotten a prompt to install it.

 

[Lecrae116]

It really shouldn't be this challenging to make it work. How many users will know to install carrier services. Is it required for RCS to work? Maybe when turning chat on, carrier services are automatically installed. As much as I love Android, Apple makes it very seamless.

I got a identical factory unlocked note 20 ultra,that has never had carrier services installed ever since it was first powered on.

 

[theobject]

I got a identical factory unlocked note 20 ultra,that has never had carrier services installed ever since it was first powered on.

Mine never had it, never heard of it until I read this thread. I was on the beta version of Google RCS and it never seemed to work well, so I switched back to Samsung messages. Just last night I installed carrier services and went back to Google messages, but I have no idea if it's working unless people I message set up RCS, which knowing them, they probably won't because they don't know about it or even care.

 

[DSMpowerhousegroup]

Do you have carrier services installed. If so what permissions did you grant it,if any?

As I said. It wasn't on my end. I'm very good with these phones. So much so that I'm the go to guy amongst my family and peers. It was the carrier or server. Fact. The Verizon tech pointed the finger back at it being Samsung. Who knows, but it wasn't on my end for sure.

 

[Kizzy Catwoman]

When Google first rolled out RCS in the UK (we were first to get it in 2019) carrier services was vitally important to get RCS to work. Not sure if it is important in the USA but without it in the UK it never used to work. And if it was installed and RCS wasn't working we had to update the carrier services.

I don't know what changes, if any, Google has made but I can only tell you my experience from 2019 to now.

 

[KupKrazy]

Yup, when Google Messages was in beta and first started to have RCS support, some folks here had to install it (I remember I did), but I never had to again after it came out of beta with RCS support. Probably the reason why so many haven't heard of it here.

 

[J Dubbs]

When Google first rolled out RCS in the UK (we were first to get it in 2019) carrier services was vitally important to get RCS to work. Not sure if it is important in the USA but without it in the UK it never used to work. And if it was installed and RCS wasn't working we had to update the carrier services.

I don't know what changes, if any, Google has made but I can only tell you my experience from 2019 to now.

That's exactly what I had to do on my pixel to get RCS working properly, I had to update Carrier Services. But the update wasn't showing in my play store apps, I had to do a search in the play store for Carrier Services, then hit the update button (thanks to a tip from here). I've noticed pixels come with Carrier Services installed, but some other phones like my wife's Moto G6 don't.

Although when I turned on RCS on her phone, it activated immediately and has worked flawlessly, without the need to install anything. Not sure what to make of that lol.

 

[Kizzy Catwoman]

That's exactly what I had to do on my pixel to get RCS working properly, I had to update Carrier Services. But the update wasn't showing in my play store apps, I had to do a search in the play store for Carrier Services, then hit the update button (thanks to a tip from here). I've noticed pixels come with Carrier Services installed, but some other phones like my wife's Moto G6 don't.

Although when I turned on RCS on her phone, it activated immediately and has worked flawlessly, without the need to install anything. Not sure what to make of that lol.

You in the UK or US?