Issues with my sim card

[mustang7757]

When I first got the phone I had my ATT sim card in it , so last couple days I took it out and install my T-Mobile SIM so far so good . Where my problem is I wanted to put my ATT sim back for that number it won't recognize the sim anymore, now I tried these steps
1. Att sim in another phone no problems
2. Reboot device
Any suggestions? Before I contact Google.

 

[Mike Dee]

When I first got the phone I had my ATT sim card in it , so last couple days I took it out and install my T-Mobile SIM so far so good . Where my problem is I wanted to put my ATT sim back for that number it won't recognize the sim anymore, now I tried these steps
1. Att sim in another phone no problems
2. Reboot device
Any suggestions? Before I contact Google.

Check your APN settings....see which network it's set for. Try resetting.

 

[mustang7757]

Check your APN settings

It won't allow , everything blank

 

[Velenoso]

I would try taking the card out powering off (restart doesn't clear ram) and powering back up then put the card in, there might be residual memory causing conflict. Powering off your device clears ram.

 

[mustang7757]

I would try taking the card out powering off (restart doesn't clear ram) and powering back up then put the card in, there might be residual memory causing conflict. Powering off your device clears ram.

I've tried that ..no change but thanks for advice

 

[bkrickles]

May be unrelated but my first 3xl from Google didn't recognize my Verizon sim and after much troubleshooting with Google it had to be replaced. Mine was unlocked 3xl and I even had sim replaced and nothing. I hope you don't have to do that. Mine never recognized the sim so that's different already.
Good luck

 

[mustang7757]

May be unrelated but my first 3xl from Google didn't recognize my Verizon sim and after much troubleshooting with Google it had to be replaced. Mine was unlocked 3xl and I even had sim replaced and nothing. I hope you don't have to do that. Mine never recognized the sim so that's different already.
Good luck

I re installed my T-Mobile SIM couple times no issues, only my ATT sim ...I've tried my ATT sim in another phone and it reads it but going back to the pixel 3xl nothing

 

[puch96]

try powering off/restarting by pressing and holding power button until the Google white screen comes on, then release power button. (with your ATT sim installed). if that doesn't work then try resetting your network preferences under settings.

 

[mustang7757]

Thank you for advice but that didn't work either

 

[mustang7757]

it ask for carrier with Qr code

 

[mustang7757]

This page dont let me do anything else

 

[Mike Dee]

This page dont let me do anything else

It won't let you click on the don't have a QR code?

 

[mustang7757]

It won't let you click on the don't have a QR code?

It does but takes me here
Everything grey out

 

[mustang7757]

I pop my tmobile no issues...

 

[mustang7757]

It's not picking up my att sim

 

[bkrickles]

That's the screen I got every time. Very strange

It's not picking up my att sim

 

[Mike Dee]

It's not picking up my att sim

I would try resetting the APN values

 

[mustang7757]

It won't allow u with att card in

 

[mustang7757]

I think maybe contact Google send another phone....it's weird

 

[Mike Dee]

It won't allow u with att card in

Take the card out....reset APN....replace card