"I've ordered my Moto X Style" (Order & Shipping Discussion)

[Matt Machens]

Ordered my phone on the second and it has been on hold ever since. I called in twice and confirmed my info and they said that it would be fixed the next day and still hasn't. Has anyone else had this problem? My estimated delivery is October 1st which is already too far from now and don't want this to make it an even longer process.

 

[wkm001]

Yes, the 15th. I was spamming the refresh on motomaker when it was supposed to open, and had already picked my colors and logged in to the site and entered my payment info and stuff. It took me 3 minutes to select my stuff and press purchase.

Posted via the Android Central App

I gave up on the Pure Edition page as well and started playing with Moto Maker. Pre orders on the Moto Maker page went live 10-15 minutes before they were suppose to. I ordered one for me and one for my wife. My order number is 1206XXX.

 

[Akariii]

That sounds about right. I was told a ship date of 9/11 and my order status shows receiving it on 9/17. Now, I'm hoping I get it far sooner than the 17th if it is indeed shipped on 9/11

Slight update on this. I talked to 2 other reps and they said the same thing about mine shipping the 9th and being delivered the 15th as I originally posted. They also said my device was being built despite my status being "order approved" on the site as well as my card not being charged yet and not to worry... Guess we'll see what happens.

 

[lewwill]

I gave up on the Pure Edition page as well and started playing with Moto Maker. Pre orders on the Moto Maker page went live 10-15 minutes before they were suppose to. I ordered one for me and one for my wife. My order number is 1206XXX.

Mine is also 01206XXX. No shipping notice yet. Not happy with the process so far.

 

[ericf4]

My status went from Order complete a few days ago, back to Devices being built yet again...wth? I placed my order on 9/3....the ordering process was awful, lots of glitches with the site etc.

 

[jephanie]

My status went from Order complete a few days ago, back to Devices being built yet again...wth? I placed my order on 9/3....the ordering process was awful, lots of glitches with the site etc.

Most of ours did that. It seems Moto inadvertently placed all our orders into the wrong status on launch day/+1 and then corrected everyone to the correct status.

 

[ibcop]

My status went from Order complete a few days ago, back to Devices being built yet again...wth? I placed my order on 9/3....the ordering process was awful, lots of glitches with the site etc.

Yeah, when I saw this with mine, I was like.....dayum that was fast!

 

[phyo21]

Tried to order the power bank. They wouldn't give you the same discount or let you add to the order. I got the invite for Oneplus 2 today too and ordered the OP2 + 10k powerbank ($15) .. I'll check out both phones and pick one to keep. May the best phone win!

 

[lewwill]

Well it's nightime in China and they are all tucked in their beds sucking their thumbs while we are biting our nails and waiting for updates.

 

[Cael26]

Slight update on this. I talked to 2 other reps and they said the same thing about mine shipping the 9th and being delivered the 15th as I originally posted. They also said my device was being built despite my status being "order approved" on the site as well as my card not being charged yet and not to worry... Guess we'll see what happens.

This is what I was told today:

07:38:36 AM] John E.: I have a good news for you, the shipping date will be today, 09/09/2015, and the expected delivery date will be on 09/15/2015
[07:39:04 AM] Christian: What if I do not receive any shipping information today?
[07:40:00 AM] John E.: The status of the device is still open, it means that its under process and its already been shipout you will receive an email right away.
[07:40:09 AM] Christian: Ok

I took everything they said with a grain of salt but now I just don't believe them at all.

I got a 10% off accessory code tho.

 

[bholt6]

Jeff Bezos must really hate you. I bet, instead of sending the phone, they'll send you an autographed picture of him simultaneously mooning you and flipping you off.

Even worse...they shipped it via USPS so it'll probably show up in a few weeks.

 

[nemov]

Mine is also 01206XXX. No shipping notice yet. Not happy with the process so far.

Why... seems as if these orders are on schedule. People are disappointed that it's not coming early?

 

[jephanie]

Why... seems as if these orders are on schedule. People are disappointed that it's not coming early?

Everyone's just very, very anxious and likely didn't have realistic expectations. I went through both previous generations, so this one seems at least as smooth as the other two. The only difference for me, though, is that I get more anxious with each generation because they just keep getting more awesome.

 

[DC Wuff]

Everyone's just very, very anxious and likely didn't have realistic expectations. I went through both previous generations, so this one seems at least as smooth as the other two. The only difference for me, though, is that I get more anxious with each generation because they just keep getting more awesome.

+1!

Posted via the Android Central App

 

[Chill145]

Anybody order the 64gb version and seen any movement? I ordered within the first 20 minutes and my expected delivery is 9/21 but so far the ones with delivery this week or upcoming have been 32gb or 16gb and I'm not counting Amazon or best buy

Sent from my XT1254 using Tapatalk

 

[Clocks]

Sounds like quite a few people who ordered early but haven't yet received shipping notifications should in the next 24 hours.

Carlos: Hi, my name is Carlos. How may I help you?
Me: hello, can you check on the status of order # 012062XX? Just curious when I should expect it
Carlos: I'll be more than glad to help you, here at Motorola we love to help our customers.
Carlos: Allow me one moment while I check your order.
Me: Thank you
Carlos: Thank you for holding, my apologies for the delay.
Carlos: Let me tell you that the status of your order is "Exported" meaning that it has been submitted to our warehouse for shipping process
Carlos: It is schedule to be ship on 09/09/2015

I ordered a 64gb black ash.

 

[xgoochx]

Just checked FedEx website. It's showing my 32gb black front, back and red accents will be shipped today and delivered by 10:30am on Friday!

 

[Casey Lantz]

64gb Moto Pure. My name will be engraved on the back and the the welcome says Hello Master.

 

[samwapp]

Just checked FedEx website. It's showing my 32gb black front, back and red accents will be shipped today and delivered by 10:30am on Friday!

Me too! It won't let me customize the delivery, though

 

[AtanRaca]

How can you check? Did you get the shipment notification?