"I've ordered my Moto X Style" (Order & Shipping Discussion)

[MoPhoMan]

Based on the movement everyone is seeing today, it looks like Motorola has stepped up their game and started getting notices out to customers. Mine finally moved off the "being built" screen of death to "order complete." Still no shipping info other than my call with moto support this morning when I was told it would be shipped on 9/21. Fingers crossed it will finally arrive next week. Good news is I get to fondle my girlfriend's new MXPE in a few hours.

 

[Cael26]

So after previously talking to reps who said my order was delayed until next week, I got a rep who didn't get that memo [if it is true]?

Kris: Your supposed to received the device on the 15th.
Kris: Can you provide me your call back number? Since the process of the order has exceeded the length of its delivery date we have to escalate to to our higher department so you would know what is the status of the Order.
Christian: xxx-xxx-xxxx
Kris: Thank you. We will give you an update after 24 hours or less. I will escalate this case, so please keep your lines open.
Christian: Ok, thank you.
Kris: If you need any more information get in touch. Thanks from Motorola, bye!
You have disconnected.

 

[The Harrington]

Of course the FedEx guy tries to deliver it on the one 45 minute time frame my wife had to leave the house!! UGH!!! :'(

 

[mandoman28]

I received mine today, a week early! I have the Pure with Blue trim. I am having a hard time finding a case on Amazon, everything good is back ordered!

 

[312MotoGus]

My second X order, which will replace the one I just got, just moved to Order Complete on the Motorola site, yay! My Estimated Delivery Date was 10/8 when I ordered (9/11), maybe it'll come in sooner.

 

[Jordan Kasparek]

My second X order, which will replace the one I just got, just moved to Order Complete on the Motorola site, yay! My Estimated Delivery Date was 10/8 when I ordered (9/11), maybe it'll come in sooner.

Wtf! I ordered mine the same day as you and I got a 9/17 shipping time,now mine is delayed

 

[MoPhoMan]

Wtf! I ordered mine the same day as you and I got a 9/17 shipping time,now mine is delayed

could be worse...you could be returning it for a replacement...AND you got a coupon =)

 

[Jordan Kasparek]

could be worse...you could be returning it for a replacement...AND you got a coupon =)

I would rather have my phone than the coupon! lol but this is true

 

[javier aranda1]

Based on the movement everyone is seeing today, it looks like Motorola has stepped up their game and started getting notices out to customers. Mine finally moved off the "being built" screen of death to "order complete." Still no shipping info other than my call with moto support this morning when I was told it would be shipped on 9/21. Fingers crossed it will finally arrive next week. Good news is I get to fondle my girlfriend's new MXPE in a few hours.

MY status saids still being built ,but Fedex already has a tracking number check fedex it delivery manager

 

[dcemureviews]

What's the shipping weight of one MXPE? I ordered two MXPE and FedEx says the weight is 3.3lbs for both. Just checking to see if both are in that shipment.

 

[Jordan Kasparek]

My phone just moved to Order complete!! The weird thing is it says Sept 16th? So they finished it yesterday? Still nothing in fedex delivery manager

Hey guys who are frantically refreshing Fedex. You can set it up to where you get a text message when a package is assigned to you

 

[Clocks]

What's the shipping weight of one MXPE? I ordered two MXPE and FedEx says the weight is 3.3lbs for both. Just checking to see if both are in that shipment.

2.2lbs for one

 

[NicksGarage]

Based on the movement everyone is seeing today, it looks like Motorola has stepped up their game and started getting notices out to customers. Mine finally moved off the "being built" screen of death to "order complete." Still no shipping info other than my call with moto support this morning when I was told it would be shipped on 9/21. Fingers crossed it will finally arrive next week. Good news is I get to fondle my girlfriend's new MXPE in a few hours.

No stepped up game for me. My 9/2 order is still estimated delivery of 9/15 but the build status is stuck at Order Approved.

 

[mee081224]

has anyone been successful in getting a partial refund for their technical problems with their ordering system, for those who did not get their phone on the original date???

 

[Jordan Kasparek]

has anyone been successful in getting a partial refund for their technical problems with their ordering system, for those who did not get their phone on the original date???

I got a 30% off coupon, does that count?

 

[mee081224]

i ordered on release date too and still waiting. total garbage others after me got theirs already. total garbage

 

[vinceboii]

just got mine today! tracking said estimated to be here on the 21st but its here now! I got it sent to my house but wanted it so bad at work that I told my brother to drop it off to me but I'm not going to use it until i get a screen protector and case

 

[recDNA]

I got a 30% off coupon, does that count?

Where do I get one? A PE for $280?

 

[mee081224]

I got a 30% off coupon, does that count?

they offered me this

I can't offer you a credit to your account due this delay, what I can offer you is a $50 or less accesory from our website free of cost or a $25 odd accesories coupon code for the delay.

 

[jephanie]

Where do I get one? A PE for $280?

The coupon is only good for an accessory purchase.