"I've ordered my Moto X Style" (Order & Shipping Discussion)

[Andrew Newton]

Ordered mine on 9/8. Estimated delivery date was 9/17. It wasn't shipped until 9/17. On 9/18 FedEx said it was in Memphis and that now there was a customs delay. I've contacted Motorola 3 times since then and have gotten the run around. They said it could take up to 48 hours to resolve the issue. Its been more than that. If I ever get it, I'm sending it back and getting a refund.

 

[azdmelani]

Ordered mine on 9/8. Estimated delivery date was 9/17. It wasn't shipped until 9/17. On 9/18 FedEx said it was in Memphis and that now there was a customs delay. I've contacted Motorola 3 times since then and have gotten the run around. They said it could take up to 48 hours to resolve the issue. Its been more than that. If I ever get it, I'm sending it back and getting a refund.

That's awful. Have you tried social media or the Moto support forums? There is someone there with handle KariMoto that solves issues such as yours.

 

[Spectere50]

Finally Released from clearance delay!



All accessories prepped and ready yo go!

 

[jephanie]

That's awful. Have you tried social media or the Moto support forums? There is someone there with handle KariMoto that solves issues such as yours.

I ripped them on Facebook, Twitter and Google+. The tweet seemed to do the trick for me.

 

[ffejjj]

Mine just moved from "Order Complete" to "In Transit"

Expected delivery Friday...

We'll see I guess

Posted via the Android Central App

 

[VoltaicShock]

For all those the are upset about it getting stuck in customs why are you so upset about it? I look at it this way, I will get the phone it will get delivered. I understand as I want my phone too but they did say estimated delivery not guaranteed.

 

[Chamsalot]

Mine too has been released (as of last night), and scheduled for delivery today, which was the original estimated date. Guess the one I ordered from Best Buy will go back.

EDIT: Just came in.

 

[jephanie]

For all those the are upset about it getting stuck in customs why are you so upset about it? I look at it this way, I will get the phone it will get delivered. I understand as I want my phone too but they did say estimated delivery not guaranteed.

To me it is more of a matter of a question of competence. Their first several waves of shipments were orderly and properly documented so as to move through the system without any glitches. But all of a sudden, the shipments have been going out with all kinds of missing information and getting stuck in customs for 1-4 (maybe more) days for some people. That's a sign of someone in their chain suddenly becoming incompetent with regard to well-established policies and procedures.

 

[Cuda13]

I ordered mine on the 17th and it shipped yesterday 21st.

 

[Hendry775]

Just got mine an hour ago, 6 days before the estimated date on Motorola's website! Posting from the Pure! Loving it!

Posted via the Android Central App

 

[VoltaicShock]

Just got mine an hour ago, 6 days before the estimated date on Motorola's website! Posting from the Pure! Loving it!

Posted via the Android Central App

Awesome! Mine has now been completed. Just waiting for shipping information.

 

[StarStrider]

Mine just came in! Gotta love getting deliveries at 9am

 

[VoltaicShock]

Mine just came in! Gotta love getting deliveries at 9am

Nice! I am at work by that time

 

[Spectere50]

I was out of the house at 10am when they delivered, had to go pick it up. I have it NOW!!

 

[ffejjj]

I was out of the house at 10am when they delivered, had to go pick it up. I have it NOW!!

And? What's your opinion?

Posted via the Android Central App

 

[Spectere50]

Had trouble with the screen protector I bought, Otherwise it's great. My moto X 13 feels like a tiny little toy already. The lack of LAAAAAAAAAAAAG in between apps is joyous. Drained a good chunk of the battery over the last few hours but that's to be expected. The Turbo plug sits very snugly in the port which is delightful coming from the x13

 

[NicksGarage]

For all those the are upset about it getting stuck in customs why are you so upset about it? I look at it this way, I will get the phone it will get delivered. I understand as I want my phone too but they did say estimated delivery not guaranteed.

It's like sitting at a restaurant and people who ordered after you are getting their meals.

Sent from my Moto X Pure Edition using Tapatalk

 

[VoltaicShock]

It's like sitting at a restaurant and people who ordered after you are getting their meals.

Sent from my Moto X Pure Edition using Tapatalk

Yep it happens

 

[ffejjj]

Lol very good comparison

Posted via the Android Central App

 

[VoltaicShock]

Finally Released from clearance delay!

View attachment 202313

All accessories prepped and ready yo go!

How much was the PNY 128GB? I figure I will need one of those