Jelly Bean Update Issue

BackpacKing

New member
Mar 16, 2013
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Today I was prompted to update to Jelly Bean. I accepted and it downloaded and began installation. After the reboot there was a battery indicator and the signal bars. The rest of the screen was blank. After 15 mins a message appeared saying that settings wasnt responding and asked if i wanted to wait or exit. I waited and after another 10 mins it asked again. I pressed close and nothing happened. After multiple restarts and clearing the cache I am left with the droid eye or the same blank page. Please help!:'(
 
Today I was prompted to update to Jelly Bean. I accepted and it downloaded and began installation. After the reboot there was a battery indicator and the signal bars. The rest of the screen was blank. After 15 mins a message appeared saying that settings wasnt responding and asked if i wanted to wait or exit. I waited and after another 10 mins it asked again. I pressed close and nothing happened. After multiple restarts and clearing the cache I am left with the droid eye or the same blank page. Please help!:'(

First and most simple question: Were you Rooted before the update?
 
no i havent modified my phone in any way

You could try a full reset... hold down the Volume up, Volume down and the Power button all at the same time... hold them all down for about 10-15 seconds.

If that doesn't work, then bring it into a Verizon store.
 

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