Just Ordered the Bionic this morning

[Dukeuni]

Just got the confirmation from the rep- PHONE WILL NOT BE AT MY OFFICE TOMORROW- it will only SHIP tomorrow. I just canceled my order. I will try to get into a store tomorrow (30 minute drive), and if that does not work then I will just order online tomorrow (free shipping).

At first the phone rep said that it would be here tomorrow, I asked her to check with a supervisor. She left, and came back with the bad news.

 

[DonkeyMcdonkerton]

Just got the confirmation from the rep- PHONE WILL NOT BE AT MY OFFICE TOMORROW- it will only SHIP tomorrow. I just canceled my order. I will try to get into a store tomorrow (30 minute drive), and if that does not work then I will just order online tomorrow (free shipping).

At first the phone rep said that it would be here tomorrow, I asked her to check with a supervisor. She left, and came back with the bad news.

This is similar to what I posted a few pages back. Verizon rep said she hoped I would have it tomorrow, but it may not ship until tomorrow.

 

[dcgore]

I just got email confirmation, but it is not overnight and is being sent to the wrong address....Grrrrr.....

When checking the estimated delivery date (i know is being sent to the wrong place), does it say tomorrow or Friday?

 

[B-RAN]

When checking the estimated delivery date (i know is being sent to the wrong place), does it say tomorrow or Friday?

Friday, it also says that it was shipped 2Day Service and NOT Overnight. So, if they had done it correctly it looks like I would have been getting it tomorrow.

 

[carzaddict]

I thought overnight was free? unless thats if you order from the website?

 

[jjsaw5]

I give up. Ive been calling for over an hour and cannot get anyone to pre order it for me.

Some of them are still acting like they don't know when it's coming out.

What opinion are you guys selecting when you call?

Sent from my DROIDX using Tapatalk

 

[saltysteve]

Anyone know if employee accounts is releasing them early????

Sent from my Droid using Tapatalk

 

[DonkeyMcdonkerton]

The number I used: (800) 922-0204, press# at prompt, then press 0

 

[najascutellatus]

The number I used: (800) 922-0204, press# at prompt, then press 0

And don't ask for telesales.. ask for "Customer Care."

All telesales people that I talked to said "Can't do it."

 

[alcor34]

hope this does not get anyone too upset but i spoke with two reps who said they could order for me, but the order will just sit in the warehouse till tomorrow because the phone won't be released till 12am tonight when it goes on sale, which means FedEx tomorrow morn. meaning it won't be delivered till Friday.

 

[Mooem]

hope this does not get anyone too upset but i spoke with two reps who said they could order for me, but the order will just sit in the warehouse till tomorrow because the phone won't be released till 12am tonight when it goes on sale, which means FedEx tomorrow morn. meaning it won't be delivered till Friday.

I wonder how mine already shipped then (Fedex tracking says it'll be in tomorrow morning by 10:30 AM).

 

[jjsaw5]

The number I used: (800) 922-0204, press# at prompt, then press 0

Ok that is what i have been doing as well. Maybe they aren't taking pre-orders anymore. Just did it again same result.

 

[oxymoron]

I chose 4-more options. Then said "upgrade" when prompted to say what I wanted to do. I was then connected to a live person.

*customized tapatalk signature*

 

[sj993]

I called this morning and was able to place an order for one. Should be here tommorow.

 

[dcgore]

i dialed 611 from my phone.

 

[kki000]

I give up. Ive been calling for over an hour and cannot get anyone to pre order it for me.

Some of them are still acting like they don't know when it's coming out.

What opinion are you guys selecting when you call?

Sent from my DROIDX using Tapatalk

Try support.

I get nixed by telesales. Second call said the same, she said to try support and transferred me there.
No problems with support.
Order will finish "processing" tomorrow and she upgraded to free overnight shipping when I asked.
Should have it Friday, knock on wood. I can wait at the store, but I think i can wait one more day and just have it by the weekend.

 

[gera815]

I got my tracking information already and it says delivery tomorrow by 3:00 PM yesssss im so excited

 

[LNJKD]

what ever happened to going to the store and buying it there? I'll be picking mine up around 11am tomorrow from the store near my office.

 

[dcgore]

what ever happened to going to the store and buying it there? I'll be picking mine up around 11am tomorrow from the store near my office.

People are afraid of long lines and having to sort of camp out so that you are "guaranteed" one.

 

[grn4frk]

Im so mad, I told the lady overnight shipping, she gave me 2 day according to the FedEx email I just got. I hate people sometimes, she said it'd be here tomorrow by 3 and now it's Friday. It's just one day but I shouldn't have went thru the trouble of calling this morning if people cant do their job right.