k9 and wifi issues

[PhantomPhreak53]

Optimum

Check that out about port 25. With the blackberry I am not 100% sure it actually uses your SMTP server so maybe that is why it worked before.

 

[bmhanson]

Ok. I did some digging for you. If the info I have foudn is correct then yes Cablevision does indeed block port 25.

I have also found information that Cirtex only offer port 25 for standard SMTP so if your ISP blocks that port (which is very likely) then their solution was for you to use your ISP's SMTP server. That is not very useful in this instance because you will not always be on your home network. I would recommend opening a support ticket to them to see if this has been changed as the posts I have found about it is very old.

One alternate approach I did find was to use a secure connection to the SMTP server (ssl). If you use that then the port it requires is 465. It is possible that your ISP does not block that port.

If you open the ticket to Cirtex explain to them that this is being set up on a smart phone and you will not always be using it through your ISP so you need a port that can be used through the sprint network (which has the ports open) AND your ISP which blocks the standard SMTP port.

The other option is to see if Cablevision can unblock port 25 but I think that is unlikely.

 

[PhantomPhreak53]

If you really want to test it, go to Starbucks or somewhere that offers free WiFi and see if can send and receive from there.

 

[rustypixel]

OK, after reading the post quoted below, I did a quick search online (where else would I search?) and found someone that suggested port 26. I turned on wifi and sent an email and it went through! I'm going to wait until I get home to see if this "fix" really works as I will be on wifi at the time. I would like to thank everyone that posted suggestions and ideas. I appreciate the help that was given.

Thanks again.

I'd definitely check with the hosting provider. They can check the SMTP logs and see if the mail is even making it to the server. 2 options at this point. Mail is being blocked from being sent through your ISP.. or mail is being rejected by your hosting provider for some reason.

Keep in mind ISP's will often block ports like 25 because they think if they allow it spammers will use their networks to send spam through. You might have to change ports. It MAY have worked in the past but the ISP could have changed policies or seen 'unusual' activity from your account and turned it on specifically for you thinking you were a spammer.

 

[rustypixel]

Well, the problem with that is which of the 8 Starbucks in the immediate area do I go to here in NYC??
A lot of useful information here. Thanks again to all!

If you really want to test it, go to Starbucks or somewhere that offers free WiFi and see if can send and receive from there.