Kata m2 touch screen problem?

[AC Question]

Home and back button not responding

 

[B. Diddy]

Welcome to Android Central! From what I can tell on their website, those buttons are capacitative buttons, and not related to the touchscreen. Does the problem persist after a reboot? Or booting into Safe Mode? To boot into Safe Mode, from a powered on state, press and hold Power until the Power Off menu appears, then press and hold Power Off until the Safe Mode prompt appears. Then tap OK. Safe Mode prevents all 3rd party apps from starting, so this can tell you if something you installed is causing the problem.

If none of that works, you could try a factory reset. But it's likely that there's a hardware problem with the buttons, and you'll have to bring the phone back to the store or contact Kata.

 

[Ferdinand Bucago]

When you factory reset your Kata Phone using Phone Factory Reset will the android OS version will also be reset ?
I have an issue with my phone . After the Upgrade to 1.0.8 and 1.0.9 when the phone is locked, you can never use the phone until you reset it. But when its on Safe mode the phone is just working fine even if you lock it hundred or million times. Do you think that the update made all of this mess ? TiA.

Regards
Ferdz :'(

 

[yaach]

Tengo dos teléfonos kata m2 los y a los dos se le partió la mica táctil en donde se pueden encontrar? Soy de Venezuela

 

[Inday Sheena Bayating]

my screen is broken , can you ix it?

 

[shagwell096]

it works..!!!!! is there a way to know what app cause the problem.?

 

[profeduards]

LCD/TS assembly for Kata M2 costs Php2.2k (about USD45.) outside of Kata Service Center.

 

[Akrho Gonzalo]

how much broken screen for kata m2???