Kelly Kearns' suggestion got rid of all lag for me.

Kelly Kearns

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Yeah the photos can be done as a workaround like you mentioned. Am more worried about the texts, although they're not that important.

I would think the text likely wouldn't be an issue. What is more likely an issue would be settings and I'm not convinced yet that doing apps through smart switch might could cause a problem.
 

brau0303

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I am always careful about using things like Smart Switch (even similar apps on PC) because they can also port over artifacts that you may not want on a new system. (one way to minimize this is to only use it to port over data, not apps or settings).

Cheers
BR
 

byrds8

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I didnt use smart switch and mine was fine until last night. A game I had been playing since day one all of a sudden started stuttering with everything it did.
 

Kelly Kearns

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I didnt use smart switch and mine was fine until last night. A game I had been playing since day one all of a sudden started stuttering with everything it did.
Apps can cause problems also and they can do crazy things, especially if they save stuff on your device and it gets corrupted.

You might want to force stop the app, then clear data, uninstall and reinstall.
 

recDNA

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I have a screen sensitivity issue and originally used smart switch. Unfortunately I did reset and reinstall everything clean. Didn't even use smart switch for pics or messages (which I miss) but it did not help my issue. Obviously it helps with many people. Not with others. Ironically, after a clean setup, using a link from Twitter to Boston Globe I got the damn "Hello Comcast user you have won a new blah blah blah popup." Ironic that I had no problem before but I got that last night. I usually get Hello Verizon user blah blah. Somehow they knew I was on Comcast wifi even on a 100% clean phone just set up from scratch. I switched default from Samsung browser to Free Adblocker browser. Hopefully that takes care of it. Always something.
 

Kelly Kearns

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In my experience, Verizon phones are always the most difficult to deal with issues, no matter what the issue is. It is always just easier room troubleshoot a TMO or AT&T phone.
 

Android Optimizer

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I used Smart Switch from my S7E and I dont have any lag.
Maybe it depends on the number of apps. I'm not a heavy app user, so not a lot was moved over.
I'm beginning to be concerned Smart Switch is the culprit.
I'm pretty convinced that's exactly the problem. Either Smart Switch, or recovering from Google will replicate the apps you had. I noticed that there are apps that appeared twice after the smart switch because Samsung or other vendors have made changes to them, but not made them a new version of the same app.

Like badMojo69 I used Smart Switch, and haven't had any problems. Since there are people who transferred over apps, messages, images, videos, etc using Smart Switch, and haven't had any problems I don't see any evidence that can blame Smart Switch itself. I don't believe number of apps transferred over would have any significance either unless you start storing those apps on a very slow SD card and executing from there. I had no duplicate apps after transfer, and if I recall correctly I believe I even saw Smart Switch mention that if it detected the same app already on the phone as the one being moved over it would not move the one from the old phone. I also believe Smart Switch reported that it copies apps over, but not the app's settings.
torbatch1, Can you say for sure that you experienced the problems directly after Smart Switch and that you hadn't loaded up some problematic app in-between copying over the apps with Smart Switch and encountering your lag? Are there any apps you launched before your lag/slow experiences before that you didn't launch before testing this time around? Did you configure any of the apps (or settings for some of the Samsung/Google apps) in a certain way the first time, but not set them the same way after your reset. There are a lot of variables unaccounted for. I suspect it is not the copying of the apps that caused your problem, but some setting you set in one (or more) of those apps (or the Note 7 settings) the first time around that you didn't set the second time after your system reset.
 

Kelly Kearns

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Like badMojo69 I used Smart Switch, and haven't had any problems. Since there are people who transferred over apps, messages, images, videos, etc using Smart Switch, and haven't had any problems I don't see any evidence that can blame Smart Switch itself. I don't believe number of apps transferred over would have any significance either unless you start storing those apps on a very slow SD card and executing from there. I had no duplicate apps after transfer, and if I recall correctly I believe I even saw Smart Switch mention that if it detected the same app already on the phone as the one being moved over it would not move the one from the old phone. I also believe Smart Switch reported that it copies apps over, but not the app's settings.
torbatch1, Can you say for sure that you experienced the problems directly after Smart Switch and that you hadn't loaded up some problematic app in-between copying over the apps with Smart Switch and encountering your lag? Are there any apps you launched before your lag/slow experiences before that you didn't launch before testing this time around? Did you configure any of the apps (or settings for some of the Samsung/Google apps) in a certain way the first time, but not set them the same way after your reset. There are a lot of variables unaccounted for. I suspect it is not the copying of the apps that caused your problem, but some setting you set in one (or more) of those apps (or the Note 7 settings) the first time around that you didn't set the second time after your system reset.
Samsung agrees that it is a good chance Smart Switch is causing problems or restore is, if settings and apps are moved over. Pictures, texts, etc shouldn't be an issue.

Something bloggers here also think that is a good change of the majority of the problems as they have experienced some of this themselves.

Sometimes you get lucky and nothing bad happens.
 

Android Optimizer

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In my experience, Verizon phones are always the most difficult to deal with issues, no matter what the issue is. It is always just easier room troubleshoot a TMO or AT&T phone.

Aside from it possibly being more difficult to get in touch with a Verizon support rep then a T-Mobile or AT&T rep I don't see any reason why that would be. The Verizon hardware is the same hardware as the other carriers, and aside from the carrier specific apps that are unique to each the software should be as well. Its not like the Verizon phones are coded with a buggier OS than the others.


Sometimes you get lucky and nothing bad happens.
Computers and phones run on a very structured analytical system, and are very bound by the laws of science and math. Aside from a hardware manufacturing defect (like something not being soldered the same way on two pieces of hardware) there shouldn't be any luck involved. If myself and another Verizon user are both using Note 7 phones, and we have the exact same apps and settings in everything on our phones then there is no reason one would preform different than the other. If however one of us has a setting configured different than the other, or one has something running in the background that the other does not then that would account for differences. If two people copy over the same things using Smart Switch and one has a problem and the other doesn't its almost guaranteed that the one with the problem either set a setting in that app (or their system) differently, or the one with the problem is running something conflicting in the background. The only way I can see Smart Switch being in any way related to the problem would be if the app/data was corrupted during the transfer over (either via wifi or the cable), but I find that unlikely and suspect that the system would report that error in copying and abort the transfer in that situation.
 

Kelly Kearns

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It isn't about the rep. It is always more difficult for Verizon phones.

With the Note 5 many Verizon people had a high standby while on wifi.

While hardware is the same, software is not the same. Verizon also removes more options than anyone else. Verizon doesn't even have the Grace UI on the Note 7.

All carriers have their own software and sometimes that causes a problem just for their users.
 

MizWylie

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The only thing I use Smart Switch for is my call log because I'm horrible at saving phone numbers for people in my Guard unit and business calls I made.

I'm always like "oh yeah, so and so is 406-309"

I remember people by their phone prefix 😂
 

Kelly Kearns

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The only thing I use Smart Switch for is my call log because I'm horrible at saving phone numbers for people in my Guard unit and business calls I made.

I'm always like "oh yeah, so and so is 406-309"

I remember people by their phone prefix 😂
There is a Samsung back up in back up and restore for that.. Unless you are on Verizon. In the past they have always removed that.
 

erasat

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I don't have the Note 7 as I'm still considering it but I'm too happy right now with my S7 edge and my 2 weeks old Axon 7, so I think I'll pass for now.

BUT, take in consideration something, when you use Smart Switch and select to copy the settings from your old phone, it's possible that people with previous Samsung phones and Touchwiz versions may be having issues as it passes all settings including Wallpapers and other Touchwiz launcher things that may not play fine with the new Touchwiz version, too many differences between even the S7 edge's launcher and the Note 7 one.

My theory is that maybe, and I say, maybe people with weird lag are most likely coming from previous Samsung phones, if there are people coming from other OEM and used Smart Switch will be good to know if they are experiencing it also or not. The more people participate in this the better.
 

Kelly Kearns

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I don't have the Note 7 as I'm still considering it but I'm too happy right now with my S7 edge and my 2 weeks old Axon 7, so I think I'll pass for now.

BUT, take in consideration something, when you use Smart Switch and select to copy the settings from your old phone, it's possible that people with previous Samsung phones and Touchwiz versions may be having issues as it passes all settings including Wallpapers and other Touchwiz launcher things that may not play fine with the new Touchwiz version, too many differences between even the S7 edge's launcher and the Note 7 one.

My theory is that maybe, and I say, maybe people with weird lag are most likely coming from previous Samsung phones, if there are people coming from other OEM and used Smart Switch will be good to know if they are experiencing it also or not. The more people participate in this the better.
A lot of those people having seem to be using Smart Switch. The one time I used it, I ended up witj the media server bug I'm still trying to get rid of.
 
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jackash0912

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I used SS to bring over photos. First time I used it and I was trying to only bring photos over from the phone, not SD. Well it brought over 3 copies of my SD folder (over 3k photos each copy)... ended up taking up over 40gb of my phone's internal storage without my knowledge. I obviously fixed it, but still it was a mess.

I haven't noticed any lag, but I only brought over photos I think. I tried messages and call logs, but those didn't transfer for some reason.
 

MizWylie

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There is a Samsung back up in back up and restore for that.. Unless you are on Verizon. In the past they have always removed that.

You nailed it, my friend.

I am on Big Red. I am one of the very few who prefer TouchWiz now that there's an edge screen, so I'd prefer not to dig for my access to Samsung Backup and Restore.
 

stmax

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I agree... I never restore. I use the Google ecosystem to keep all my data safe and instantly available on my new phones and then when I get a new phone I download my apps on demand. My Note 7 is flying fast and awesome. The only change I made for now is switching to Google keyboard until autocorrect on the Sammy keyboard works better for me.
 

torbach1

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You nailed it, my friend.

I am on Big Red. I am one of the very few who prefer TouchWiz now that there's an edge screen, so I'd prefer not to dig for my access to Samsung Backup and Restore.

Doesn't Verizon have their own proprietary app that does the transfer of calls and messages and that's one of the reasons they disable this?
 

Kelly Kearns

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Doesn't Verizon have their own proprietary app that does the transfer of calls and messages and that's one of the reasons they disable this?
They might, but disabling it means they also don't have the find my phone. You can unlock your phone from your Samsung account online, with one click.