This is truly incredible. My wife and I have new Pixel 2 XL phones. When she flips her phone from side to side it causes our Klipsch sound bar to max out. Any idea or help in solving this? I've had to unplug my sound bar, which is a real problem.
Did you try turning WiFi off? Or putting the device in Airplane mode? Just to be sure that no RF interference is linked to the problem.Disabling NFC did not resolve the issue.
Funny, the Pixels aren't using facial recognition (certainly not by default). And why would they be sending out IR codes? It's not like they're sending codes to some other device to unlock them; the facial recognition software would simply be passing some kind of secure token to the OS to tell it to unlock the phone.I received a reply from klipsch support.
At least it's something.
From Klipsch:
Unfortunately this is a known bug with those Samsung phones. What is happening is when your phone boots up and uses its facial recognition software the phone is sending out IR codes which happen to be the same codes we use on our sound bar. This is a problem that we have notified Samsung about multiple times and they still have not fixed. There isn't anything we can do on our end to fix the problem because we cannot change the IR codes that the sound bar uses.