Last 2 updates built in alarm issues

[Android Central Question]

Has anyone else had these issues where the built-in alarm clock on the tablet crashes after you try to change the sound? It doesn't even let me change it. I have a Samsung Galaxy A6 and it has been happening since the last two updates. Can someone help me figure out how to fix this?

 

[B. Diddy]

Welcome to Android Central! Have you already tried going to Settings>Apps​, selecting Clock, then Storage, then Clear Cache/Clear Data?

 

[Yuna Marie]

Yes I did, it still crashes

 

[B. Diddy]

Try wiping the system cache partition: https://support.t-mobile.com/docs/DOC-28352