LG G3 camera problem !

[robert badea]

Hello.

I've got a G3 since december and for some weeks i keep getting camera issues,
This happens with the stock camera and even the google one.Got any advice?

P.S.(1) Take me slow,I used to be a iphone user.
P.S.(2) When i got to instagram and see the photos they are normal,but when i go to my phone gallery they are ''scrambled'' like in the photo.

Thanks.

 

[SpookDroid]

If you take the files and send them to your computer, how do they look there? Or if you send any of them via MMS or Hangouts or any other IM app? I'm trying to see if your issue is with the Gallery app or the picture itself (since you say Instagram 'sees' the picture correctly I'm guessing it's the first option).

 

[robert badea]

i've connected my G3 to Pc,from the thumbnail they look normal but after 2 click the look like the one i've posted.If a sent them(FB messenger) they are "scrambled".

 

[SpookDroid]

Are you saving your pictures to an SD card or internal memory? It might be that the SD Card is damaged and the files got corrupted :S

 

[robert badea]

No SD card,only on internal memory.

 

[SpookDroid]

Oh fudge... :S

OK, do you have a picture-editing app? If you 'import' the camera picture into it, does it import the right image or the corrupt one?

 

[robert badea]

Some photos are good some are not.I think it's a soft problem,since the 1st update in January.

 

[SpookDroid]

What's weird is that it happens with 3rd party cameras as well... So weird. If it is the update, this is a new device with an easily reproducible issue, you shouldn't have problems getting a warranty exchange.

 

[robert badea]

Ok,thanks for the advice and have a nice day.